Designing for uncertainty

Abstract

Our highly digitized world brings us into contact with networked information systems with the potential to help us locate information quickly and easily at the touch of a button. But it is far from easy to quickly find the exact information we need. Every new resource added increases the time needed to locate the right information. The increasing scale of resource collections continues to drive the need for innovative methods of organizing and providing access to the information within these collections (Bates, 1999). This panel will discuss the prospect of designing for uncertainty - that is creating information systems based on the premise that (in certain situations) uncertainty can be a powerful mediating strategy for people

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