In this paper we study the distribution of the level at time θ of
Markovian fluid queues and Markovian continuous time random walks, the maximum
(and minimum) level over [0,θ], and their joint distributions. We
approximate θ by a random variable T with Erlang distribution and we
use an alternative way, with respect to the usual Laplace transform approach,
to compute the distributions. We present probabilistic interpretation of the
equations and provide a numerical illustration