Evaluating the e-business capability model: empirical evidence from the UK technology-based companies

Abstract

This study as a whole has investigated factors that have impacted on the adoption and use of e-business. As a result of recognising the gaps that exist in the current empirical studies, this study was able to identify relevant dimensions and group these into three broad categories consisting of 'technological', 'organisational' and 'people', embedded in three proposed E-Business Capability (EBC) factors (business strategy, supply chain strategy and e-business adoption). The main purpose of this study is to investigate whether any relationships exist among EBC factors and whether they impact on business performance. This is accomplished by developing a psychometrically sound EBC framework instrument that is designed specifically to investigate these issues. This study can, however, conclude that there are two promising implications for future research: they are, firstly, that the EBC model developed can be used as a solid foundation for further investigation. Moreover, equally importantly, the empirical method used can be strongly recommended for future investigation. Future research programmes can make use of both of these to further investigate developing/developed country context to produce empirically underpinned generalised models.e-business adoption; business performance; business strategy; supply chain management; SCM; UK; United Kingdom; electronic business; technology-based firms; e-business capability.