Artifact systems are a novel paradigm for specifying and implementing
business processes described in terms of interacting modules called artifacts.
Artifacts consist of data and lifecycles, accounting respectively for the
relational structure of the artifacts' states and their possible evolutions
over time. In this paper we put forward artifact-centric multi-agent systems, a
novel formalisation of artifact systems in the context of multi-agent systems
operating on them. Differently from the usual process-based models of services,
the semantics we give explicitly accounts for the data structures on which
artifact systems are defined. We study the model checking problem for
artifact-centric multi-agent systems against specifications written in a
quantified version of temporal-epistemic logic expressing the knowledge of the
agents in the exchange. We begin by noting that the problem is undecidable in
general. We then identify two noteworthy restrictions, one syntactical and one
semantical, that enable us to find bisimilar finite abstractions and therefore
reduce the model checking problem to the instance on finite models. Under these
assumptions we show that the model checking problem for these systems is
EXPSPACE-complete. We then introduce artifact-centric programs, compact and
declarative representations of the programs governing both the artifact system
and the agents. We show that, while these in principle generate infinite-state
systems, under natural conditions their verification problem can be solved on
finite abstractions that can be effectively computed from the programs. Finally
we exemplify the theoretical results of the paper through a mainstream
procurement scenario from the artifact systems literature