Enhancing Intercultural Competence: Engaging Teachers in Higher Education with Classroom Diversity through Reflective Practice

Abstract

University of Technology Sydney. Faculty of Arts and Social Sciences.Universities in Australia are becoming increasingly diverse, with more students coming from culturally and linguistically varied backgrounds. Moreover, workforces, as well as workplace expectations, have become more globalised. Resulting from this, and from increased sensitivities to, and awareness of, social justice, increased focus has been placed on diversity and inclusivity in higher education and developing interculturally competent students. This Doctor of Education thesis investigates and analyses teacher perceptions of cultural diversity, factors affording or inhibiting engaging with diversity in the classroom, and implications of this for teacher decision-making, teacher practice, and learning. The research questions underpinning the thesis are: • What are the main factors that influence and shape teachers’ views and practices in relation to intercultural interaction in the classroom? • To what extent and in what ways do these factors guide teachers’ teaching and learning decisions in practice? This thesis presents a model of learning that has been developed from the three key factors that emerged from the study: positioning the learner, classroom awareness and learning outcomes. Based on the findings of the research and literature on engaging diversity in the classroom, a model of four learning purposes has been developed. These purposes are: learning diversity, learning diversity, learning diversity and learning diversity. The four learning purposes are interrelated. The learning purposes proceed along a continuum, from surface-level engagement, learning diversity, to critical consideration of values and the way cultural values frame behaviour, that is, learning diversity. Learning diversity is theorised as enabling inclusion through a decentring of power. Learning diversity reframes cultural learning by moving the focus from external and generic cultural differences, to individuals’ internal values and how they affect relationships. In doing so, the teacher’s values are no longer considered the one, normative authority of learning; a wider range of values is considered and viewed as part of classroom diversity, which is dynamic and evolving

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