Project Manager, Data Collection and Dissemination Systems

Abstract

Digital government aims to better serve people by leveraging technology to make government services more accessible to a broad range of citizens. Digital government (DG) services fall into three classes: information dissemination, citizen transactions, and governance participation. Information dissemination via the Web has been by far the most pervasive service addressed by government agencies at all levels [4]. User interfaces are especially important challenges to DG for the following reasons: 1. User interfaces must support the broadest possible participation by constituents—this is universal usability in action. 2. Because the nature of government centers on information creation and control, user interfaces mus