Quality Measurement for Mobile M-ERP Applications

Abstract

Mobile business boosting the popularization of the M-ERP(Mobile ERP) in the enterprise: The high penetration of mobile phones enables each employee to become an effective information carrier of the enterprise. The information application of the enterprise becomes more clear-cut. The mobile M-ERP pivots on the frequently changing key indexes of the enterprise operation, and takes the personalized and format-based data collection, analysis and processing platform as tool. It consolidates and unifies quickly diverse people, internal data, and external applications of the enterprise into an integrated whole, and provides real-time, key, and overall data reports to the management personnel. The recent wave of enterprise resource planning (M-ERP) systems adoption is a significant commitment of resource and may affect almost all business processes. M-ERP systems are integrated systems in that they promote cooperation among groups, teamwork, and process expertise and business knowledge. Firm that successfully implements an M-ERP system should raise revenues or decrease costs. The main purpose of this paper is to investigate the relationship among M-ERP system internal control, quality and performance in Korean firms. To investigate the relationship, the questionnaires were collected from 131 M-ERP – adopting Korean manufacturing companies. The following results were determined by verifying six hypotheses using LISREL. Internal control support perceived quality and quality support perceived performance. We expect that the results of the research can be used as the guidance of the implementation strategy of M-ERP systems. And these results provide important insights that complement extant research findings and also raise future research issues