An evaluation was conducted to determine whether or not a pharmacy technician is capable of providing assistance with the functions of a pharmacist-driven osteoporosis management service that are linked to patient screening and documentation. Evidence suggests that a healthcare provider and pharmacy technician are able to accurately identify whether or not a patient is a candidate for intervention by a pharmacist and collect clinical information to aid the establishment of a care plan. The involvement of pharmacists and medical secretaries in patient care has been shown to improve results, including a reduction in adverse drug events and medication errors, an increase in the appropriateness of prescription use, and an improvement in patient understanding of their drugs
