Publication status: PublishedA 2‐year‐old, female neutered, Labrador Retriever dog was presented with left otalgia. Otoscopic examination revealed a blind ending left external ear canal. Magnetic resonance imaging confirmed an abrupt narrowing of the lateral aspect of the horizontal canal, medial to which the remaining horizontal ear canal and middle ear cavities contained well‐delineated, homogenous, T2w, fluid‐attenuated inversion recovery and T1w hyperintense, non‐contrast enhancing material. A diagnosis of external auditory canal atresia was made based on the imaging findings. Considering the patient's age and absence of preceding trauma, a congenital cause was considered most likely. Surgical treatment by way of a total ear canal ablation with lateral bulla osteotomy was performed. At the re‐check appointment, the surgical site had healed well and there were no associated complications noted; a telephone call with the owner 5 months later documented no clinical concerns