his study aims to analyze the model and implementation of tiered SME training in achieving
SME's competitive advantage in the industrial revolution 4.0 era. The type of research used was qualitative
research through focus group discussion, in-depth interviews, and observation methods. The results of the
current study are (1) The Surabaya City Government initiated tiered SME training and developed by academ-
ics to facilitate the readiness of SME actors by involving trainers in increasing the competency of SME actors
in order to achieve competitive advantage in industrial revolution 4.0 era; (2) Challenges faced by SMEs in
the industrial revolution 4.0 era are increasingly severe, so that they require commitment, the ability to adapt
to change, and a strong willingness to learn; (3) Commitment, the ability to adapt to change, and the willing-
ness to learn SME actors have heterogeneit
