Gridlock, inertia, conflict, outrage, bureaucracy, obstruction, media sensationalizing, courts, and politicians. These are the things that characterize any attempt to implement a public policy today. It is worse today than it has ever been because the middle has dropped out of public opinion. We have today no consensus of public values. At Fernald, we have come to recognize that in order to achieve any success we must first build a public consensus about what success will look like. We do this through a three-part approach we call the three legged stool. It includes public information, management involvement, and person-to-person communication. Each of these elements is essential
