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Miller, Joanne, RN

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Baystate Health Scholarly Commons @ Baystate Health Nursing Newsletters Newsletters, Blogs, and Journals 2-2022 Nursing News & Views - Feburary 2022 Joanne Miller RN Follow this and additional works at: https://scholarlycommons.libraryinfo.bhs.org/nursing_newsletters  Part of the Medicine and Health Sciences Commons VOLUME 1, ISSUE 2  A Note From The CNODear Colleagues, Thank you for your feedback regarding the new format for Nursing News and Views. Yourcomments were overwhelmingly positive! This edition is chock full of examples of yourcontinued dedication to each other, our patients and their loved ones. In this issue, you willlearn more about our plans for Certified Nurses Day, enjoy photos from Thankful Thursdays,learn about our achievements in clinical excellence, and hear voices of gratefulness fromfellow caregivers and our patients.February 17 was National Random Acts of Kindness Day, and throughout that day, weshared reflections about kindness. As you reflect upon the past year, what feels importantis not likely the number of patients you cared for, but rather the people you met and thedifference you made. Kindness enhances your chance to learn the best about people. It’sthe impact that kindness makes on even the briefest encounters. These are the stories thatyou inevitably share with each other and your loved ones at home.Please know how proud I am of our strong nursing and patient care family. Enjoy this issueand savor the micro-moments of connection with each other. My warmest regards,Joanne#Bedside is the Best Side Happiness is the new rich.#CNOProud Inner peace is the new success.#BaystateNursesRock Health is the new wealth.Kindness is the new cool.Leadership Spotlight – Transformational LeadershipLisa Naglack MSN, RNDirector H & V Inpatient NursingPictured left to right, Richard (the forever fiancé), Rugerand Lisa.This June will mark 30 years since Lisa began her nursingcareer at Baystate. Lisa graduated with her BSN fromFitchburg State College in 1992 and was hired as a staffnurse in Oncology on the night shift. Over time and asunits transitioned, Lisa became a nurse on Springfield 5which was originally a respiratory unit and eventuallybecame a cardiac unit. As cardiac services began togrow, a new position was introduced to the service-line,and she moved from being a charge nurse on night shiftinto the new Triage Coordinator role. This new role waspivotal to progressing patient throughput andmaintaining smooth unit operations. Drawn to leadership, in 2009, Lisa became the UnitManager of Springfield 5. During her 12 years as manager, Lisa led her team with a strongfocus on the patient experience, staff engagement, and safe patient care. Lisa is atransformational leader that assisted with the transition of inpatient vascular care toSpringfield 5 and helped in the design and creation of the Hospital of the Future, nowknown as the Mass Mutual Building. One of her most memorable moments at Baystate wasmoving her unit, Springfield 5, into the new Mass Mutual building (MM6) in March 2012.In 2018, Lisa was appointed Interim Director of Heart & Vascular Inpatient Nursing andcontinued in the role of Unit Manager of MM6. In 2021, Lisa graduated from the Universityof Phoenix with a Master’s Degree in Nursing and handed over the reins of MM6 toofficially become the Director of Heart & Vascular Inpatient Nursing. Over the past fewyears while in the Director role, Lisa progressed care on the cardiac nursing units to includecare of patients undergoing many new and innovative cardiac procedures includingTAVR’s, Watchman procedures, and CardioMEMs. Most recently, Lisa assisted in thecreation of a Nurse Driven ECMO program in the HVCC, helped navigate the nursing teamsthrough the Covid-19 pandemic, and created a new Cardiac Progressive Care Unit (PCU) onMM5.Lisa has a passion for building highly functioning teams through coaching andmentoring. She enjoys spending time on the nursing units talking with staff and getting toknow them.In her spare time, Lisa enjoys taking walks, gardening, and spending time with her familyand pets. She lives on a family farm that has been in the family for over 80 years and enjoysbeing neighbors with many other family members that also built their homes on the vastfarm acreage.Allison Kostrzewa, MSN, RN, CNRN, HNB-BC, CCAPNurse Manager, Neuroscience Units Daly 5a and NIUAllison joined Baystate Medical Centerin 2006 as a staff nurse on theneuroscience unit. While in that role,Allison worked collaboratively to beginstandardization of theNeuroCore nursing education on theacute and intercare units. In 2018,Allison assumed the role ofneuroscience nurse educator. Duringher time as educator, Allisoncompleted the standardized educationand orientation process for theneuroscience units. She createdevidence based clinical pathways forthe major neuroscience populations.Allison collaboratedwith multidisciplinary teams to designand implement the NeuroscienceBowel Protocol – a standardizedapproach to prevent constipationassociated with the neurosciencepopulation and the Agitated BehaviorScale – a validated tool to assess and treat brain injured associated agitation. In 2018,Allison assumed her current role as nurse manager for the Neuroscience Units Daly 5A andNIU.Allison has been a co-chair for the Professional Development Committee and theManager’s Operations Council. She facilitated the Pain Resource Nurse Council andcurrently facilitates the Integrative Healing Arts Council. Allison served as project lead forthe implementation of the holistic nursing modalities of the M Technique and Reiki. Allisonhas been Principle Investigator on four IRB approved quality projects and one researchstudy. She has presented at three national conferences and four times locally. Allison’smaster’s thesis was published in Creative Nursing and she has provided public testimonybefore the Connecticut Legislature. She is currently working on a grant funded safetyproject to reduce brain injured agitation in the neuroscience population.Allison completed her graduate studies at University of Hartford receiving a Master’s ofScience in Nursing with a concentration in Public Health. She is board certified in bothNeuroscience and Holistic Nursing. She is a certified clinical aromatherapist, level II Reikipractitioner, and full body M Technique practitioner.Allison is originally from Charleston, South Carolina. She is married with 4 children and 4dogs. Allison loves the beach, saltwater marshes, and turtles. She enjoys learning aboutindigenous cultures and has been privileged to visit archeological sites of the Anasazi,Mayan, and Incan peoples.We Appreciate and Value YOU!Sandra Velez is our January BMC DAISY Award WinnerCongratulations to Sandra Velez, our JanuaryBMC DAISY Award Winner! Sandra wasnominated by the parent of a patient whenshe was a staff RN on Children’s andAdolescents. She has since transferred to ourMICU/SICU, and recently both teams cametogether as Joanne Miller, CNO & VP, PatientCare Services presented award. The DAISYAward is an international recognitionprogram that honors and celebrates theskillful, compassionate care nurses provideevery day.In the nomination form, the family member wrote:“After suffering from migraine-like symptoms for a week and after two trips to the ED, ourson was admitted. He was given medication that eased his symptoms. Unfortunately, thenext morning the doctors informed us the medications used for pain would have to bestopped because lab work showed he had AKI (acute kidney injury) and the medicationswere not safe to use. The next 10 hours were awful. He was in a dark room with notelevision, lights or phone. Even with the help of ice packs, he was writhing in pain. At times,he was unable to open his eyes because he was so light sensitive…As a parent watching my son, who is a star athlete and a prime example of someone whoeats healthy and exercises daily and has never called out of work sick in three years, writhein pain, I was devastated.Sandra was my son's nurse on that first day. The entire unit was full and everyone wasextremely busy. However, every encounter with her made us feel like our son was the mostimportant patient on the unit. She took time to listen to me and relay my concerns to thedoctor. Sandra knew we were trying to get him better pain control and we were frustrated.She reminded us that as our nurse she would be doing as much as possible to get pain relief.Sandra was patient with my son and asked how she could better treat him to decreasefurther pain and discomfort.There was a point in the day where our son just couldn’t bear the pain any longer. I knew Ihad to advocate for him but after another visit from the doctor, I felt I wasn’t advocatingcorrectly. Sandra happened to walk in the room just as the doctor exited. I pleaded with herto help me advocate for my child. I asked her with tears in my eyes, what I needed to do toget the pain under control. Sandra’s response was 'I’ll be right back.' She returned with anarcotic to help with the pain. About 30 seconds later, our child relaxed and went to sleep.Sandra told us it would only be every four hours and would need a new order each time…Sandra was diligent and would repeatedly communicate with the doctor until the order wasreceived.She is a true nurse champion. For the entire time we had her, we felt she was there for usand let us know what was going on each step of the way. The report given to the next nursehad every aspect of our son’s care. Not one detail was left out which made us feel like wewould continue to receive the same quality care from the next nurse and we were right. Thisnurse deserves the DAISY Award as they are indeed an Extraordinary Nurse!”Thank you, Sandra for creating a compassionate connection for this family andcollaborating with the whole team!Thankful Thursdays Thanks to RRR!ICU Winter Wonderland Event in DecemberICU Winter Wonderland was held in December 2021 for a week to appreciate/celebrate ourwonderful ICU staff.  Above: One of our RNs, Lauren Woytowicz At right: Our PCT, Jahaira Vazquez, who ledthe decorating Some Springfield Lobby FunTeresa Pilat, Sterile Processing Department Heather Clark RN, Felicia Easton RN, EdytaHalastra RN, Dr. Amir LotfiEdyta Halastra RN, Nichole Arnold RN, Dr.Gladys FernandezAnnette Stevens from Dietary; JoanneMiller RN, Interim CNOHolistic Nursing CornerIntegrative Healing Arts AcademyThe Integrative Healing Arts Academy is a three-session intensive class in holistic nursing.Upon completion, team members are eligible to sit for their board certification in HolisticNursing. Upcoming session dates are:May 23-26September 13-16If you are interested in joining a future cohort, please contact your nurse manager.A Season of Gratitude and Self-CareWith the gracious financial support ofJoanne Miller, holistic nurses packaged anddelivered over 3,400 self-care gift bags toteam members at Baystate Medical Center.Each bag contained a special message ofgratitude, a lip balm, and a bergamotessential oil inhaler. A QR code wasincluded with the inhaler to aid inaromatherapy data collection and qualityimprovement. Thank you to all teammembers who assisted with this project.Professional DevelopmentSAVE THE DATEAdvancing Integrative Nursing During PandemicClick below to enlarge the flyer for this virtual talk.Professional Certification Recognition ProgramThe Professional Certification Recognition Program at Baystate Medical Center is designedto promote Nursing Excellence and career advancement for our valuable team members.Achieving professional certification gives you the opportunity to demonstrate yourcommitment to nursing, mastering your skills and knowledge, and dedication to lifelonglearning. Professional certification is one component of the nursing professional advancement model(i.e. PNRP) at BMC. Eligible employees may sit for their certification exam to satisfy arequirement for advancing within the Professional Nurse Recognition Program. BMC willreimburse for the certification exam registration fee upon successful achievement and theRN will also receive a onetime bonus! Next month, on Friday, March 18, we will be celebrating Certified Nurses Day byrecognizing the hard work and dedication of our certified nurse team members with somefun events, prizes and gifts! More details will be shared as the date approaches. For more information on Professional Nursing Certification please see the policy NA 4.300Professional Certification Recognition Program, or click here to link to the Nursinghomepage on The HUB to learn more about the Professional Nurse Recognition Program. Clinical ExcellenceWay to go BMC!The Nursing Outcomes Improvement Team would like toexpress our gratitude for your ongoing efforts inproviding excellent, safe patient care. Recognizingongoing challenges, the patient falls rates haveconsistently averaged 60 falls per month house wide.We understand that even with all our efforts, sometimespatient falls are unavoidable. Nevertheless, we have hadsome success in improving this nurse sensitive indicator.In January, there were 42 patient falls which is a 35%reduction over previous months! A special shout out tothe ED and M6 staff, who had a 92% reduction in fallsand a 67% reduction in falls last month (respectively).Congratulations to the following units that had zero falls in January:NCCU NICU/CCN LDRP Pedi EDMICU PICU W2Voices of our Caregivers and Patients A Valentine's Day WeddingDonna Elliott married Robert Danczak on D6B onValentine’s Day at 4 p.m. They were attended by theirfriends and family. Donna’s brother Daniel Boucher andtheir friends Nancy Geffken and Nick Alfano were thereas witnesses. The staff supported the ceremony withdecorations and music. It was a beautiful celebration oflove on the most appropriate day.(In photo: Julie-Ayn Montalvo BSN and Krista BouchardRN)During the pandemic, the hemodialysis unit at BaystateMedical Center has provided great patient care andserved as a support to their local community and dialysiscenters. The staff forged ahead throughout COVID,providing one-on-one treatments to the patientsthroughout the hospital during isolation.When the fifth wave of the pandemic arose, the needfor additional support to the unit was apparent, and theHD medical director, Dan Landry, and nursing medicalservice line director, Deb Baker, were there to supportthe unit needs. A multi-disciplinary team which was ledby Aneta Wachta, ANM of W3 and dialysis, was quickly assembled to develop the offsiteCOVID surge unit to support the increased needs of COVID dialysis patients in 72 hours. TheSpringfield 2 Endoscopy PACU area became the surge unit for these patients. With the helpof Elizabeth Fortier and her staff, the surge unit came together with the help of many othersupporting departments. These included infection control, clinical engineering, EVSservices, PPE coaches, transport services, and engineering.With the overwhelming amount of teamwork within the organization, the COVID HD surgeunit was a success. The dialysis staff were able to care for up to four COVID stable patientsat a time, who were able to come to the unit, which decompressed the off unit needs forthe dialysis staff. The dialysis team worked together seamlessly in the new workspace. Theefforts of all those involved are much appreciated. And it shows how in the hardest oftimes, Baystate as a team comes together and supports one another to prevail eventhrough a pandemic. This is what it is all about, TEAMWORK.Respectfully submitted,Medical Service Line Leadership TeamTo submit an item for Nursing News & Views, please make your request here. Please have yourcopy and any graphic/photo you’d like to include ready to add to the email. The deadline forsubmissions to Nursing News & Views is before 3 p.m. on the first Friday of each month.Please do not unsubscribe from this email. Unsubscribing will remove you from receiving ALLBaystate Health communications. Thank you. Baystate Health | 280 Chestnut St, Springfield, MA 01199Unsubscribe sue.fontaine@baystatehealth.orgConstant Contact Data NoticeSent bybhnewsflash@baystatehealth.org

Nursing News & Views - Feburary 2022

https://scholarlycommons.libraryinfo.bhs.org/cgi/viewcontent.cgi?article=1010&context=nursing_newsletters

Nursing News & Views - Feburary 2022

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