The Role of Celebrities’ Personality Traits & Endorsement on Consumers’ Online Brand Defending and Purchase Behaviour

Abstract

Celebrity endorsements are widely adopted as part of the marketing strategies for many brands, given celebrities can engage their fans to patronize the brand and to distribute celebrity-featuring promotion messages online. With the proliferation of the Internet, these fans may also defend their beloved celebrities when they are being attacked. However, whether a consumer’s positive attitude to the endorser would impact their behaviour toward the endorsed brand remains unclear. Qualitatively studying based on a few leading online communities, we explored the impact of attitude towards brand-endorsing celebrities on online consumers’ behaviour (likelihood of brand defending and purchase intention), which would foster the brand’s electronic word-of-mouth (eWOM). We also identified several endorsers’ traits that drive consumers’ attitudes towards brand-endorsing celebrities and the role of exposure frequency of celebrity-featured advertisements on consumers’ attitudes towards the endorsed brand

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