sj-pdf-1-jtr-10.1177_00472875211044221 – Supplemental material for Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions

Aalborg University; Aalborg University Business School; Libera Universita Internazionale degli Studi Sociali Guido Carli; Marder, Ben; Nazifi, Amin; Roschk, Holger; The Faculty of Social Sciences and Humanities; University of Birmingham; University of Edinburgh; Villarroel Ordenes, Francisco

sj-pdf-1-jtr-10.1177_00472875211044221 – Supplemental material for Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions

Authors: Aalborg University
Aalborg University Business School
Libera Universita Internazionale degli Studi Sociali Guido Carli
Ben Marder
Amin Nazifi
Holger Roschk
The Faculty of Social Sciences and Humanities
University of Birmingham
University of Edinburgh
Francisco Villarroel Ordenes
Publication date: 13 October 2021
Publisher: Sage Journals
Doi

Abstract

Supplemental material, sj-pdf-1-jtr-10.1177_00472875211044221 for Bad Intentions: Customers’ Negative Reactions to Intentional Failures and Mitigating Conditions by Amin Nazifi, Holger Roschk, Francisco Villarroel Ordenes and Ben Marder in Journal of Travel Researc

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