Recently, with the rapid deployment of service APIs, personalized service
recommendations have played a paramount role in the growth of the e-commerce
industry. Quality-of-Service (QoS) parameters determining the service
performance, often used for recommendation, fluctuate over time. Thus, the QoS
prediction is essential to identify a suitable service among functionally
equivalent services over time. The contemporary temporal QoS prediction methods
hardly achieved the desired accuracy due to various limitations, such as the
inability to handle data sparsity and outliers and capture higher-order
temporal relationships among user-service interactions. Even though some recent
recurrent neural-network-based architectures can model temporal relationships
among QoS data, prediction accuracy degrades due to the absence of other
features (e.g., collaborative features) to comprehend the relationship among
the user-service interactions. This paper addresses the above challenges and
proposes a scalable strategy for Temporal QoS Prediction using Multi-source
Collaborative-Features (TPMCF), achieving high prediction accuracy and faster
responsiveness. TPMCF combines the collaborative-features of users/services by
exploiting user-service relationship with the spatio-temporal auto-extracted
features by employing graph convolution and transformer encoder with multi-head
self-attention. We validated our proposed method on WS-DREAM-2 datasets.
Extensive experiments showed TPMCF outperformed major state-of-the-art
approaches regarding prediction accuracy while ensuring high scalability and
reasonably faster responsiveness.Comment: 10 Pages, 7 figure