Service quality is regarded as the managerial efforts in facilitating activities of acquiring, creating,
storing, sharing, diffusing, developing, and deploying service by individuals and groups. The
Learned people and Higher Educational Institutions are considered as the service society, service hub
respectively. Academic sector has significant opportunities to apply Service quality practices to
support its education, research and also facilitate the nation in achieving the set of objectives. Service
quality in higher educational institutions provides a set of practices for linking people such as
students, teachers, researchers, business, and external entities also link with technology. It also
focuses on how institutions can promote strategies and practices that help different actors and
practitioners to share, manage and apply new service in Service quality encompasses much more,
going beyond the intrinsic service industry of colleges and universities. At present educational are
striving very hard to improve their standard, quality and adding more and more value to the services
in order to attract quality of students and faculty members. This situation has raised the need to
implement the service quality practices in the educational institutions in order to achieve their
mission, be competitive, remain innovative, and ensuring the satisfaction of stakeholder’s
expectation
