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Usability analysis of contending electronic health record systems
Authors
Johanna Kaipio
T. Lääveri
M. Tyllinen
Publication date
1 January 2019
Publisher
IOS PRESS
Doi
Abstract
In this paper, we report measured usability of two leading EHR systems during procurement. A total of 18 users participated in paired-usability testing of three scenarios: ordering and managing medications by an outpatient physician, medicine administration by an inpatient nurse and scheduling of appointments by nursing staff. Data for audio, screen capture, satisfaction rating, task success and errors made was collected during testing. We found a clear difference between the systems for percentage of successfully completed tasks, two different satisfaction measures and perceived learnability when looking at the results over all scenarios. We conclude that usability should be evaluated during procurement and the difference in usability between systems could be revealed even with fewer measures than were used in our study. © 2019 American Psychological Association Inc. All rights reserved.Peer reviewe
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Last time updated on 19/02/2021
Helsingin yliopiston digitaalinen arkisto
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