During the last decade, cloud technologies have been evolving at
an impressive pace, such that we are now living in a cloud-native
era where developers can leverage on an unprecedented landscape
of (possibly managed) services for orchestration, compute, storage,
load-balancing, monitoring, etc. The possibility to have on-demand
access to a diverse set of configurable virtualized resources allows
for building more elastic, flexible and highly-resilient distributed
applications. Behind the scenes, cloud providers sustain the heavy
burden of maintaining the underlying infrastructures, consisting in
large-scale distributed systems, partitioned and replicated among
many geographically dislocated data centers to guarantee scalability,
robustness to failures, high availability and low latency. The larger the
scale, the more cloud providers have to deal with complex interactions
among the various components, such that monitoring, diagnosing and
troubleshooting issues become incredibly daunting tasks.
To keep up with these challenges, development and operations
practices have undergone significant transformations, especially in
terms of improving the automations that make releasing new software,
and responding to unforeseen issues, faster and sustainable at scale.
The resulting paradigm is nowadays referred to as DevOps. However,
while such automations can be very sophisticated, traditional DevOps
practices fundamentally rely on reactive mechanisms, that typically
require careful manual tuning and supervision from human experts.
To minimize the risk of outages—and the related costs—it is crucial to
provide DevOps teams with suitable tools that can enable a proactive
approach to data center operations.
This work presents a comprehensive data-driven framework to address
the most relevant problems that can be experienced in large-scale
distributed cloud infrastructures. These environments are indeed characterized
by a very large availability of diverse data, collected at each
level of the stack, such as: time-series (e.g., physical host measurements,
virtual machine or container metrics, networking components
logs, application KPIs); graphs (e.g., network topologies, fault graphs
reporting dependencies among hardware and software components,
performance issues propagation networks); and text (e.g., source code,
system logs, version control system history, code review feedbacks).
Such data are also typically updated with relatively high frequency,
and subject to distribution drifts caused by continuous configuration
changes to the underlying infrastructure. In such a highly dynamic scenario,
traditional model-driven approaches alone may be inadequate
at capturing the complexity of the interactions among system components. DevOps teams would certainly benefit from having robust
data-driven methods to support their decisions based on historical
information. For instance, effective anomaly detection capabilities may
also help in conducting more precise and efficient root-cause analysis.
Also, leveraging on accurate forecasting and intelligent control
strategies would improve resource management.
Given their ability to deal with high-dimensional, complex data,
Deep Learning-based methods are the most straightforward option for
the realization of the aforementioned support tools. On the other hand,
because of their complexity, this kind of models often requires huge
processing power, and suitable hardware, to be operated effectively
at scale. These aspects must be carefully addressed when applying
such methods in the context of data center operations. Automated
operations approaches must be dependable and cost-efficient, not to
degrade the services they are built to improve.
i
