Presentation for the 2018 Library Assessment Conference. This presentation describes the assessment of a mentoring program at an academic library

Harker, Karen

Keshmiripour, Setareh

McIntosh, Marcia

O'Toole, Erin

Sassen, Catherine

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Assessing the Success of a Mentoring Program for Academic Librarians

UNT Digital Library

Assessing the Success of a Mentoring Program for Academic LibrariansKaren Harker, Setareh Keshmiripour, Marcia McIntosh, Erin O’Toole, Catherine SassenUniversity of North Texas Libraries1OutlineIntroduction Literature ReviewAssessments Conclusions2Why Assess a Mentoring Program?Unbiased evaluationImprove programShare successesEnsure supportTrack goals  Pixabay images: https://pixabay.com/ 3University of North Texas Libraries55 librarians Faculty statusNo faculty ranks or tenurePeer-evaluations4UNT Libraries’ Mentoring ProgramMentor/Protégé DyadsMentoring GroupsMentor Training5Goals of the Mentoring ProgramFacilitate the professional development of protégésImprove mentor competenciesIncrease the confidence of participantsExpand future participation6Literature ReviewLittle in library scienceMostly surveysQuestions not sharedSurveys not testedFocus groups not confidential7Books HD by Abhi Sharma. https://www.flickr.com/photos/abee5/8314929977Assessment MethodsMCA• Mentoring SkillsFNE• Protégé’s self-confidenceEnd of Program Survey• SatisfactionFocus Group• Protégé’s perceptions8Mentoring Competencies Assessment (MCA)• Reliable• Valid Developed for clinical researchers• 6 categories of competencies25 items• 1 is low confidence• 7 is high7-point Likert-type scale 9MCA – Six Categories of CompetenciesEffective communicationAligning expectationsAssessing understandingFostering independenceAddressing diversityPromoting professional development10MCA Pre-Test & Post-TestPre-test• Mentors’ self-assessment• Protégés’ importancePost-test• Mentors’ self-assessment• Protégés’ assessment of their mentors11MCA Pre-Test Mean Scores124.8-5.9 5.3-6.6Setting expectationsAcknowledging contributionsBalancing work-lifeStrategies for achieving goalsMCA Post-Test Mean Scores133.2-6.25.6-6.8Active listeningActive listeningImpact as a Role ModelAssessing protégé’s knowledgeFear of Negative Evaluation Survey (FNE)Developed in 1960’s by Watson and FriendTheoretical base• "fear of loss of social approval“Tested30 true/false questionsScore range 0-30 (least to most)14Pixabay images: https://pixabay.com/ Results of Fear of Negative Evaluation Survey15Pre-TestPost-Test0.75 point decrease, or 4.6%, of the mean scoreEnd of Program EvaluationSatisfied with what?U of IL/Chicago clinical researchers22 Likert-scale items3 Areas of focus16Mentoring Relationship0%20%40%60%80%100%Program FeaturesEnd of Program SurveyAgreement with Positive Statements1790% Liked the Program85% Liked the MentoringAgreeStrongly AgreeEnd of Program Evaluation Results Overall Experiences180%20%40%60%80%100%Overall Satisfaction Overall EffectivenessExtremely SatisfiedSatisfiedVery EffectiveEffectiveNot Very EffectiveFocus Group Logistics5 protégés and external facilitatorMeasures to provide anonymityAsked protégés about impact of . . .• mentoring program on job and career• dyad versus group mentoring19https://digital.library.illinois.edu/items/6b63fa00-2b7c-0134-1d8b-0050569601ca-4https://digital.library.illinois.edu/items/                              69247960-2b7c-0134-1d8b-0050569601ca-eFocus Group ResultsConfirmed assessmentsMentors good with promotionMore training neededProtégés value• sense of belonging• varied perspectives from peersPay it ForwardAlpha Stock Images  http://alphastockimages.com/20Conclusions About AssessmentMultiple assessments measure different aspects of mentoring programMentoring competenciesProtégés’ self-confidenceSatisfaction with programProtégés’ perceptions21Limitations & Future Directions• Tracking at all levelsNot assessed at the individual- or dyad-level.• Incentives plannedLow response rates• Longitudinal study of CVsNot assessing ultimate goal – career success 22Questions?23Karen Harker, Karen.Harker@unt.eduSeti Keshmiripour, Setareh.Keshmiripour@unt.eduMarcia McIntosh, Marcia.McIntosh@unt.eduErin O’Toole, Erin.OToole@unt.eduCatherine Sassen, Catherine.Sassen@unt.eduUniversity of North Texas Libraries

https://digital.library.unt.edu/ark:/67531/metadc1393781/m2/1/high_res_d/LAC_slides_201812.pdf

Assessing the Success of a Mentoring Program for Academic Librarians

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