Systematic change: context, people, and technology: a methodological framework for research, design and education

Abstract

In this paper we present our vision on how to bring about Systemic Change. We define the system and introduce achieving systemic change as an iterative, data-informed process consisting of four major phases. First, we state that Context Exploration and research in a real-life setting are crucial aspects when modeling and implementing systemic change through design interventions. Combined with prior knowledge, context exploration forms the base for both the derivation of scientific Hypotheses and the Design of technological interventions for societal transformation. Finally, continuous reflection and Validation of findings and results will induce effective design interventions. The use of data and a multidisciplinary approach are two driving forces in this process of achieving systemic change. Data plays a central role here, continuously providing insights, inspiration, evidence and possibilities. And because design for systemic change cannot be conducted in isolation, a multidisciplinary approach and collaboration are essential to its success