Having the right article in the right place at the right time is a logistical challenge – and can be vital. In this context, the Armed Forces of Germany (Bundeswehr) assess options to make the existing supply chain for protective attire more agile using online-shopping strategies. In this setting, the supply is internal to the organization: this allows for using of different consolidation strategies and applying customers’ risk aversion strategies to the supplier in using preventive sending strategies. To explore different delivery strategies, a high-level simulation model is proposed. Results show that with the applied strategies, the delivery of fitting articles on time can be improved: preventive sending can help to have the right article in place at the time needed, and consolidation helps to reduce the number of packages sent
