Visoka škola "Internacionalna poslovno-informaciona akademija"
Abstract
This article considers concepts, models, achieved results and emerging trends
of the open innovation approach to organizing and conducting research and
development activities in companies. The goal is to perform a comprehensive
systematic analysis of literature that considers the open innovation models that
focus on the collaboration of various stakeholders, including companies, academia, government, startups, individuals, and others, in the context of design
and development of innovative digital services, through integration of crowd-sourcing and DevOps. As a result, we propose a new framework for organizing
open innovation activities using DevOps practices for digitals service development. Finally, we present examples of implementing crowd-based open innovation models in various contexts