Lessons that can be learnt using Action Research strategies within TfL

Abstract

This study explores what strategies have been implemented in reducing safety risks, where improvements could be made, what challenges have been encountered and how they have been addressed. Furthermore, this study explores how these strategies have been institutionalised, and uses actionable knowledge to develop implications for practice within a wider organisational context. This study uses a stakeholder theory to gain a broader view by using all the perspectives of the delivery stakeholders

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