Bondarouk, Tatiana

Harms, Rainer

Lepak, D.

English

University of Twente Research Information

DOING E-HRM AND DOING IT RIGHT: WHEN DOES E-HRMUTILIZATION LEAD TO IMPROVEMENTS IN HRMSERVICES? Bondarouk, Tanya; U. Twente, The Netherlands; t.bondarouk@utwente.nl   Harms, Rainer; U. of Twente; r.harms@utwente.nl   Lepak, David P.; Rutgers U.; lepak@smlr.rutgers.edu   Electronic Human Resource Management (e-HRM) is generally expected to make the HRMfunction more effective and more efficient. However, empirical evidence on the benefits of e-HRMis scarce. The purpose of this study is to analyze the impact on performance of two key aspectsof e-HRM: the IT strength and the HRM strength. Using the concept of HRM strength andAdaptive Structuration Theory, we test whether the frequency of e-HRM usage mediates therelationships between the IT and HRM strengths and performance, and whether the strength of the mediation differs under regimes of high and low appropriation. While our findings identifystrong direct effects, neither mediation nor contingent mediation effects could be identified. Keywords:HRM services, HRM strength, electronic HRM    

Doing e-hrm and doing it right: When does e-hrm utillization lead to improvements in hrm services?

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