A multi-server retrial queuing model with feedback is considered in this paper.Input flow of calls is modeled using a Markovian Arrival Process (M AP) and the service time is assumed to follow an exponential distribution. An arriving call enters into service should there be a free server. Otherwise, in accordance to Bernoulli trials, the call will enter into an infinite orbit (referred to as a retrial orbit) to retry along with other calls to get into service or will leave the system forever. After obtaining a service each call, independent of the others, will either enter into a finite orbit (referred to as a feedback orbit) for another service or leave the system forever. The decision to enter into the feedback orbit or not is done according to another Bernoulli trial. Calls from these two buffers will compete with the main source of calls based on signals received from two independent Poisson processes.The rates of these processes depend on the phase of the M AP. The steady-state analysis of the model is carried out and illustrative numerical examples including economical aspects are presented
