The Eyes Never Lie: The Use of Eyetracking Data in HCI Research

Abstract

Recent technology developments have made eye-tracking systems more affordable and less cumbersome. Many members of the HCI community will therefore consider employing this method in usability research and assessment. This paper, provides an overview of the eye movement data that can be collected, what is involved in analysing them, and what it can add to current HCI research and usability assessment practice. We argue that, whilst much work is required to develop the use of eyetracking as a practitioner’s method, it can provide valuable objective data about the impact of visual design on human performance. To illustrate this point, some preliminary results of a study into web page usage are reported. The results are examined with regard to explaining task performance, user physiology as well as in the assessment of the difficulties and the potential behind eye-tracking

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