Advancements in interactive and responsive enterprises involve real-time access to the information and capabilities of emerging technologies. Digital technologies (DTs) are emerging technologies that provide end-to-end business processes (BPs), engage a diversified set of real-time enterprise (RTE) participants, and institutes interactive DT services. This thesis offers a selection of the author’s work over the last decade that addresses the real-time access to changing characteristics of information and integration of DTs. They are critical for RTEs to run a competitive business and respond to a dynamic marketplace. The primary contributions of this work are listed below.
• Performed an intense investigation to illustrate the challenges of the RTE during the advancement of DTs and corresponding business operations.
• Constituted a practical approach to continuously evolve the RTEs and measure the impact of DTs by developing, instrumenting, and inferring the standardized RTE architecture and DTs.
• Established the RTE operational governance framework and instituted it to provide structure, oversight responsibilities, features, and interdependencies of business operations.
• Formulated the incremental risk (IR) modeling framework to identify and correlate the evolving risks of the RTEs during the deployment of DT services.
• DT service classifications scheme is derived based on BPs, BP activities, DT’s paradigms, RTE processes, and RTE policies.
• Identified and assessed the evaluation paradigms of the RTEs to measure the progress of the RTE architecture based on the DT service classifications.
The starting point was the author’s experience with evolving aspects of DTs that are disrupting industries and consequently impacting the sustainability of the RTE. The initial publications emphasized innovative characteristics of DTs and lack of standardization, indicating the impact and adaptation of DTs are questionable for the RTEs. The publications are focused on developing different elements of RTE architecture. Each published work concerns the creation of an RTE architecture framework fit to the purpose of business operations in association with the DT services and associated capabilities. The RTE operational governance framework and incremental risk methodology presented in subsequent publications ensure the continuous evolution of RTE in advancements of DTs. Eventually, each publication presents the evaluation paradigms based on the identified scheme of DT service classification to measure the success of RTE architecture or corresponding elements of the RTE architecture
