Abstract

Explainable AI (XAI) can greatly enhance user trust and satisfaction in AI-assisted decision-making processes. Numerous explanation techniques (explainers) exist in the literature, and recent findings suggest that addressing multiple user needs requires employing a combination of these explainers. We refer to such combinations as explanation strategies. This paper introduces iSee - Intelligent Sharing of Explanation Experience, an interactive platform that facilitates the reuse of explanation strategies and promotes best practices in XAI by employing the Case-based Reasoning (CBR) paradigm. iSee uses an ontology-guided approach to effectively capture explanation requirements, while a behaviour tree-driven conversational chatbot captures user experiences of interacting with the explanations and provides feedback. In a case study, we illustrate the iSee CBR system capabilities by formalising a realworld radiograph fracture detection system and demonstrating how each interactive tools facilitate the CBR processes

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