Digital technologies enable a deep rationalisation in the purchase of supplies between organisations, with positive cost-reducing spin-offs on wise e-procurements adoptions with savings of up to an 8-12% average to the purchases total. To this effect, web-based systems, online reverse auctions (ORAs) emerge as the most cost-efficient options, from the goods and services supply chain, as well as administration and governance perspective. ORAs are beginning to replace traditional paper-based manual procurement transactions and face to face negotiations effectively.
Problem and Purpose – The project undertook to explore the level of ORAs adoption and usage by local organisations. The aim was to understand and explain the status-quo, with a goal of devising a facilitative framework for improved adoptions and use of ORAs in the South African public and private business contexts. Design/methodology/approach – The main research question How can the adoption (including implementation and use) of Online Reverse Auctions (ORAs) be improved among the private and public business enterprises in South Africa? To address this, a mixed methods approach was adopted, using the survey and interviews on selected 100 procurement professionals, executives, project managers and procurement specialists and practitioners.
Findings – The study has found that ORAs should be implemented in South Africa when all suppliers are empowered to participate – the basic reasons being that they would save costs, and technology advancement simplifies and standardise processes. Furthermore, the effect of perceptions on online reverse auctions on adoption, implementation and purpose of ORA and research findings provided possible ways to improve the tool to be effective in the context of developing countries like South Africa
Furthermore, findings also call for improved implementation of ORAs in South Africa.
Research limitations/implications – Regulations around the procurement and SCM function in both the private and the public sector (though the private sector regulations are not as stringent and the public sector) contributed significantly on the progress and the availability of information from participants. Originality/value –The current existing models, frameworks and online reverse auction tools are mainly supporting and designed for established, mature and developed markets. It is required that appropriate tools and processes to conduct and implement online reverse auctions are necessary. Hence the newly proposed online reverse auctions conceptual framework.Ubuchwepheshe bedijithali buvumela ukulinganisa okujulile, ekuthengeni izinto phakathi kwezinhlangano, ngemiphumela emihle enciphisa izindleko ekutholweni kokuthengwa okuku-inthanethi okuhlakaniphile; ikakhulukazi, ekongeni okungaba khona okulinganiselwa ku-8% kuya ku-12% kwenani eliphelele lokuthenga. Njengezinhlelo ezisekelwe kusizindalwazi, ukuqhudelana kwabahlinzeki ku-inthanethi (ama-ORA) kuvela njengokunike amandla okonga imali, kokubili kusukela kuchungechunge lokuhlinzeka, imibono yokuphatha neyokubusa. Ngenxa yalesi sizathu, ama-ORA aseqalile ukufaka esikhundleni sezingxoxo zokuthengwa kwempahla ezisekelwe ephepheni lendabuko kanye nobuso nobuso emisebenzini yesimanjemanje yochungechunge lokuhlinzeka ngempahla kunqubo yokucabanga phambili yeNguqoko Yezimboni yesine (4IR) esekelwe ohlelweni lokuhlinzeka ngempahla emhlabeni wokuncintisana. Akumangalisi-ke ukuthi abamukeli balobu buchwepheshe obusha babonakala bebambe iqhaza ekuqhudelaneni nabangebona abamukeli emnothweni womhlaba wonke, nokuncintisana ngokwandayo. Inkinga nenjongo - Ngokusebenzisa inzuzo yokwengeza inani lezinhlelo ezizenzakalelayo ezinqubeni zokuthengwa kwempahla, umbhali wale phrojekthi wayefuna ukuqonda izinga lokwamukelwa nokusetshenziswa kwama-ORA yizinhlangano zendawo eNingizimu Afrika. Inhloso bekuwukuchaza isimo sezwe samanje. Umgomo ekugcineni kwaba ukusungula uhlaka olusizayo lokuthuthukiswa kokutholwa kanye nokusetshenziswa kwama-ORA ezimeni zamabhizinisi zikahulumeni nezizimele eNingizimu Afrika. Ukwenza/indlela yokwenza/indlela yokusebenza – Kule nqubo, kwaphakanyiswa umbuzo wocwaningo olandelayo: “Kungathuthukiswa kanjani ukwamukelwa (okuhlanganisa nokusebenza kanye nokusetshenziswa) kokuqhudelana kwabahlinzeki ku-inthanethi (ama-ORA) phakathi kwamabhizinisi azimele kanye namabhizinisi kahulumeni eNingizimu Afrika?” Ekufuneni izimpendulo, kwasetshenziswa izindlela ezixubile. Izinhlelo ze-ORA ziyingxenye yobuchwepheshe obusha lapho ukuhlaziya kwawo kungenziwa kangcono ngemibono yokwamukela ubuchwepheshe. Isifanekiso sokwamukela sobuchwepheshe (i-TAM) kanye nemibono ehlobene ngaleyo ndlela yasetshenziswa yomibili njengezingalizi zokuqoqo ukukhanya komqondo nokuhlaziya ophenyweni. Ngokwenqubo, inhlolovo kanye namasu okuxoxisana asetshenziswa ukuqoqa imininingwane yochwepheshe abakhethiwe abayi-100 bokuthenga, abaphathi, abaphathi bamaphrojekthi kanye nochwepheshe bokuthengwa kwempahla kanye nabasebenzi ezimbonini ezahlukahlukene zonkana zikahulumeni nezizimele. Okutholakele kukhomba igebe mayelana nokuqwashisa kanye nokusebenza kwezinhlaka zokwamukela nokusebenzisa ngempumelelo ama-ORA ezimbonini zikahulumeni nezizimele eNingizimu Afrika. Ukunika amandla bonke ababambiqhaza mayelana nokuqwashisa nekhono, ngakho-ke kuyaphakanyiswa kulo mbhalo wobuhlakani wokuthola iziqu. Ukuphuthuma kokuthuthukisa ubuchwepheshe be-ORA kubabambiqhaza abanenselelo yokuncintisana esimeni sezwe elisathuthuka kuyaphakanyiswa. Njengendlela yenzuzo eqenjini lephrojekthi ekuqaleni kokuthuthuka kwayo locwaningo, uhlaka oluvumayo lokusiza ukubamba iqhaza okunjalo (ukwamukelwa kanye nokusetshenziswa) kuma-ORAs ngaleyo ndlela kuhlongoziwe kokutholakele. Imikhawulo yocwaningo/imithelela - Imininingwane kulolu phenyo itholwe kusampula esikhundleni sesibalo sabantu esiphelele semikhakha kahulumeni nezimele, okusho ukuthi imibono ehlukile evela ezimeni eziyinqaba ihlala ingaqondakali, okunikeza ithuba lokucwaninga okwengeziwe ngesihloko. Okwangempela/ukubaluleka - Izifanekiso ezikhona, izinhlaka namathuluzi kubonakala kuvumelana nezimo zezimakethe ezimisiwe, ezivuthiwe nezithuthukile. Ngakho-ke amathuluzi nezinqubo ezifanele kufanele kuthuthukiswe njengokuphuthumayo ukuze kuqhutshwe futhi kusetshenziswe ukuqhudelana kwabahlinzeki ku-inthanethi ukuze kunikezwe izixazululo ezikhona kuzo zonke izindawo zokuthuthukiswa komnotho. Kungale ndlela ephusile lapho kuphakanyiswa uhlaka lomqondo olusha oluhlongozwayo ekuqhudelaneni kwabahlinzeki ku-inthanethi kulokho okutholwe yile phrojekthi yocwaningo.Didiriswa tsa theknolotsi di nolofatsa lebaka le legolo la thekisetsano ya dithoto magareng ga dikgwebo, ka dikhamphani tseo di fokotsago ditshenyagelo ka go somisa kgwebisano ye bohlale ya inthaneteng; kudukudu, ka dipolokelo tseo di akanyetswago go fihla go 8% go ya go 12% ya palomoka ya ditheko. Go swana le mananeo a inthaneteng, difantisi tsa ribese tsa inthaneteng (diORA) (mo barekisi ba phenkgisanela go reka go morekisi o tee) di laeditse go fokotsa ditshenyagalelo, go tswa go dikgopolo tsa tshepediso ya kabo, taolo le puso. Ka lebaka le, diORA di thomile go soma legatong la tsela ya tlwaelo ya ditherisano le dithekisetsano ka sebele, ka go somisa mokgwa wa sebjalebjale wo o nago le ponelopele wo o theilwego godimo ga tshepediso ya kabo mo nakong ya Rebolusene ya bo4 ya Intasteri (4IR) lefaseng la kgwebo la diphadisano. Ka gona ga go makatse ge basomisi ba theknolotsi ye e mpsha ba bonala ba le maemong a kaone go fetisa dikgwebo tseo di sa somisego mokgwa wo go kgwebisano ya lefase, le ikonoming yeo e golago ka lebelo. Bothata le morero – Ka go somisa tshedimoso ya tlaleletso ya boleng ka go somisa mananeo a khomphutha go mekgwa ya kgwebisano, mongwadi wa protseke ye o be a nyaka go lekola maemo le tshomiso ya diORA ka mekgatlo ya ka Afrika Borwa. Maikemisetso e be e le go hlalosa maemo a bjale. Tebanyo mafelelong e be e le go hlama foreimeweke ya nolofatso ya tshomiso le tiriso ye e kaonafaditswego ya diORA ka maemong a dikgwebo tsa setshaba le tsa phoraebete ka Afrika Borwa. Tlhamo/mokgwa wa nyakisiso/mokgwa – Mo go tshepediso ye, go botsisitswe potsiso ya nyakisiso ye e latelago: “Naa tiriso (go akaretswa phethagatso le tshomiso) ya difantisi tsa ribese ya inthaneteng (ORA) di ka kaonafatswa bjang go dikgwebo tsa phoraebete le tsa mmuso ka Afrika Borwa?” Ka go fihlelela dikarabo, go somisitswe mokgwa wo o kopantswego. Mananeo a ORA ke karolo ya mananeo a maswa gomme a ka sekasekwa ga bonolo ka go somisa diteori tsa mananeo a theknolotsi. Mmotlolo wa tiriso ya theknolotsi (TAM) le diteori tse di amanago le wona di somisitswe bjalo ka dilentshe tsa kgopolo le tsa tshekatsheko ya nyakisiso. Go somisitswe mokgwa wa nyakisiso ya tekolonyakisiso le dipoledisano go kgoboketsa datha go tswa go batseakarolo bao ba kgethilwego ba ditsebi tse 100, bareki ba thoto, bahlankediphethisi, balaodi ba diprotseke le ditsebi tsa theko le basomi ka diintastering tsa go fapana go ralala le mafapha a mmuso le a phoraebete. Dikutollo di laetsa tlhaelelo ya temogo le ka diforeimeweke tsa phethagatso go somisa le go phethagatsa diORA ka mafapheng a mmuso le a phoraebete ka Afrika Borwa. Go fa batseakarolo ka moka tsebo le bokgoni, go sisintswe ka thesising ye. Boitlhaganelo bja go kaonafatsa theknolotsi ya ORA go batseakarolo bao ba hlokago bokgoni go naga ye e hlabologago go a sisinywa. Bjalo ka tsela ya go tseakarolo go nyakisiso ya thuto e, dikutollo tsa nyakisiso ye di sisinya foreimeweke ye e kgontshago go nolofatsa tshomiso (tiriso le tshomiso) ya diORA. Dikiletso/Diphihlelelo tsa nyakisiso – Datha ya nyakisiso ye e fihleletswe ka mokgwa wa go sampola e sego ka go somisa basomi ba mafapha a mmuso le a phoraebete ka botlalo, se se hlalosa gore tshedimoso ya moswananosi ga se e fihlelelwe, gomme se se laetsa hlokego ya dinyakisiso tse dingwe thutong ye. Boithomelo/boleng – Mmotlolo ye e lego gona, diforeimeweke le didiriswa di laetsa di soma gabotse go maemo ao a theilwego dikgwebong tseo tse kgolo. Didiriswa le mekgwa ya ditshepetso e swanetse go kaonafatswa ka boitlhaganelo go laola le go phethagatsa difantisi tsa ribese tsa inthaneteng go tlisa ditharollo go tlhabollo ya ekonomi lefase ka bophara. Ka go realo diphihlelelo tsa protseke ya nyakisiso ye di sisinya foreimeweke ye mpsha ya difantisi tsa ribese tsa inthaneteng.Graduate School of Business LeadershipD.B.L
