Development of a framework of critical success factors (CSFs) for effective integrated design team delivery in Malaysian IBS projects

Abstract

Malaysia, like any other developing country, considers the construction industry as one of the maincontributors to its Gross Domestic Product (GDP). It is currently facing a housing shortfall crisis. Due tothe combination of infamous problems associated with the construction industry, such as fragmentation,lack of productivity and quality, cost and time overrun etc, the Malaysian Government proposedindustrialisation technology 40 years ago as a solution, more commonly referred to as IndustrialisedBuilding System (IBS). However, the level of implementation of IBS is still below government target. Alack of integration among IBS stakeholders during the design stage has been identified as one of the maincontributory barrier. Many industry-led reports suggested that the transformation process of the traditionalmodus operand! towards an integrated approach is pertinent. As a response to this challenge, andconsistent with the needs of the construction industry to be capable of delivering predictable and qualityprojects, therefore, this research aims to develop a framework of critical success factors (CSFs) foreffective integrated design team delivery in Malaysian IBS projects.In doing so, this research identified the problems and gaps in current practice and knowledge ofMalaysian IBS projects (Chapter 2), followed by the identification of best practice of frameworks, tools,principles and concepts towards effective integrated team practice (Chapter 3). A series of industryworkshops with multidisciplinary Malaysian IBS experts have been conducted purposely for datacollection and validation process guided by the research design and methodology approach of this thesis(Chapter 4). The analysis of data from Workshop 1 (Chapter 5) has been combined with factors identifiedin the literature review in order to develop a framework of critical success factors (CSFs) for effectiveintegrated design team delivery in Malaysian IBS projects (Chapter 6). Finally, the framework of CSFs isvalidated by further Malaysian IBS industrialists during a Validation Workshop. The final framework canbe used as a term of reference for both Malaysian IBS practitioners and academics towards achievingintegrated IBS design team practice