Commissioned by the South African Management Development Institute (SAMDI), OctoberThe overall aim of this research project was to evaluate the process of implementing the CDW programme through a learnership. The specific objectives of the project, therefore, were to evaluate the recruitment and selection procedures of the CDWs in order to ensure the best matching of people with the job description, review and evaluate the overall training intervention in order to determine its effectiveness in providing CDWs with the appropriate skills to perform their duties, define and augment the job description of the CDWs during the research and evaluation process in order to identify focused key performance areas
and ensure effective service delivery, and evaluate the effectiveness of the service delivery by the CDWs in the communities where possible
