Objectives: To describe and discuss the work of a Pharmacy
Department for the health-care portal www.viatusalud.com.
Methods: Using a web portal, a Pharmacy Department develops
and updates a vademecum on drugs, and answers enquiries
by end-users.
Results: On December 31, 2002 more than 750 records on
drugs were available, and 3030 enquiries had been answered.
Conclusions: With this drug information and online enquiry
service, our Pharmacy Department helps meet the demand of
health-care information posed by the community and by patients
previously seen at Clínica Universitaria. In addition, it allows areas
of improvement to be detected in the information to be offered to
patients fron a Pharmacy Department, and represents a tertiary
source of information for health-care professionals