In this Issue:   Community Wicked Problem Jefferson Containing System Leadership Doctorates Strategic Approach Continuation of Learning Your Stakeholder Contributions Attending Class Communicate, Communicate, Communicate Going Forward Leading Idea

Starr, PhD, Larry

English

Jefferson Digital Commons

Thomas Jefferson University Jefferson Digital Commons Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter) Jefferson School of Continuing and Professional Studies 12-31-2020 Leadership Doctorates Newsletter: Volume 6, Number 5 (Special Issue) Larry Starr, PhD Follow this and additional works at: https://jdc.jefferson.edu/sln  Part of the Curriculum and Instruction Commons, Higher Education Commons, Leadership Studies Commons, and the Strategic Management Policy Commons Let us know how access to this document benefits you This Article is brought to you for free and open access by the Jefferson Digital Commons. The Jefferson Digital Commons is a service of Thomas Jefferson University's Center for Teaching and Learning (CTL). The Commons is a showcase for Jefferson books and journals, peer-reviewed scholarly publications, unique historical collections from the University archives, and teaching tools. The Jefferson Digital Commons allows researchers and interested readers anywhere in the world to learn about and keep up to date with Jefferson scholarship. This article has been accepted for inclusion in Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter) by an authorized administrator of the Jefferson Digital Commons. For more information, please contact: JeffersonDigitalCommons@jefferson.edu.     Leadership Doctorates Newsletter reports information relevant to the Thomas Jefferson University Strategic Leadership and Complex Systems Leadership programs and communities including personal and professional events, accomplishments, new practices, research, opportunities, and suggestions. You are encouraged to forward the Newsletter to friends and colleagues to expand awareness and to brand yourself as a community member. You are also invited to recommend people or organizations to be added to the mailing list. Contact the Editor by emailing Lawrence.Starr@Jefferson.edu.  2020 Reflections For many, the year has been terrible: almost two million Covid-19 patients have died worldwide including several of our family and friends. Enterprises have not survived – directly and indirectly - from the impact of the pandemic. Many among us have lost jobs; many more are starting the new year with fewer resources, increased stress, and the pandemic shows no signs of abating.  One reason why so many have been harmed is our poor ability to make accurate judgments of risk particularly when threat concerns personal power, ideology and political beliefs. Evidence and rational argument too often have little impact. Another reason is that the context of the challenges facing us is dynamically complex (occasionally chaotic), and in these kinds of situations too many in leadership roles are not competent to properly formulate problems or make effective decisions about what to do. The irony is that these are the topics of our education programs.  The list of 2020 distressing events relevant to our Strategic Leadership and Complex Systems Leadership programs is painful. So, despite the context, for this final issue of our Newsletter, I focus on the positives.  You may recall Tom Petty (October 20, 1950 – October 2, 2017) who wrote and sang “I won’t back down.” He meant he would not let adverse circumstances shake him to the point where he became ungrounded. This message inspired me to recall what we have accomplished and learned working together in our amazing and unique doctoral programs over the past year and earlier.   Well I know what's right I got just one life In a world that keeps on pushin' me around But I'll stand my ground  And I won't back down (I won't back down) Leadership Doctorates Newsletter Volume 6 Number 5 Special Issue  December 31, 2020       Hey, baby, there ain't no easy way out (I won't back down) Hey, I will stand my ground And I won't back down  Tom Petty, 1988  Here are three DSL/CSL 2020 Good Lists.  I hope you enjoy reading these as much as I enjoyed compiling them.  #1 Our Scholarship    December 21 – With the posting of Fall 2020 grades, Pamela Tull completed the requirements for the PhD in Complex Systems Leadership. She is the third person to earn the PhD and the only person to earn both the DMgt and PhD sequentially as the dual-degree program had been designed.      December 17 – Based on an advanced independent study, Xuejuan (Joyce) Zhang published: "Healthcare Regulation and Governance: Big Data Analytics and Healthcare Data Protection." Thomas Jefferson University School of Continuing and Professional Studies Student Papers. Paper 4. Available at: https://jdc.jefferson.edu/jscpssp/4.      December 1 – The classes of DSL 702 and 706 led by Leslie Dinauer held their virtual Fall Applied Research Methods Conference.      November 19 – The class of DSL 709 led by Ana Reyes held a virtual / digital immersive conference: Leadership in the Digital Transformation Era: Digital Leadership 2030. Every aspect of the conference was experienced through a personal digital avatar that each person created and dressed to represent them. The academic activities included paper sessions delivered by students. The social activities included boat rides, visits with other communities, and group role playing games.          November 10 - Percipient Partners Consultancy sponsored a webinar: Managing in Extreme Uncertainty involving Larry M. Starr, John Pourdehnad and Scott Koerwer. Available at: https://www.youtube.com/watch?v=pi16CzI3yUk&feature=youtu.be        November 6 – Syed Kazmi’s advanced independent study paper supervised by D. K. Malhotra of the Jefferson School of Business, “Evaluating the Operating Efficiency of Asian Airlines,” was accepted for presentation at the International Academy of Business and Public Administration Disciplines (IABPAD) Online Winter Conference, January 2-5, 2021.       October 21 – Amna Alalawi completed her DMgt in Strategic Leadership supervised by Les Sztandera in her dissertation: "A Systematic Approach to Big Data Analysis in Cataract Patients in Telangana State, India.” Thomas Jefferson University School of Continuing and Professional Studies Theses & Dissertations. 12. Available at: https://jdc.jefferson.edu/diss_masters/12      October 7 – Larry M. Starr published: "Leadership, Contexts, and Learning - Part 2. Theories of Learning, Channels, and Curricula.” Thomas Jefferson University School of Continuing and Professional Studies Faculty Papers. Paper 7. Available at: https://jdc.jefferson.edu/jscpsfp/7      September 24 - Percipient Partners Consultancy sponsored a webinar: Using Visual Maps to Understand Systems involving Larry M. Starr, David Sibbet the CEO and Founder and Laurie Durnell of The Grove Consultants. Available at: https://www.youtube.com/watch?v=T6k2G4qPqfQ&feature=youtu.be        August 20 – Jim Plummer completed his DMgt in Strategic Leadership. His dissertation was supervised by Larry M. Starr and is entitled, “Does Telehealth/Telemedicine have the potential to Provide Mental Health Care to Veterans?”         August 12 – Based on an advanced independent study, Xuejuan (Joyce) Zhang coauthored a paper with Boris Vishnevsky: "Big Data Analytics Applied to Healthcare.” Thomas Jefferson University School of Continuing and Professional Studies Student Papers. Paper 3. Available at:  https://jdc.jefferson.edu/jscpssp/3.              July 30 – Percipient Partners Consultancy sponsored a webinar: Applying the Cynefin Framework involving Larry M. Starr, John Pourdehnad, Scott Koerwer and Harry McCloskey. Available at: https://www.youtube.com/watch?v=iakVqt9_1_E&feature=share&fbclid=IwAR3KgUEIXeOjsgc-IbEW2gDB9PCHxaV3WKIUXWEmMZRFx4gfnBmv0rIv6hQ       July 16 – Percipient Partners Consultancy sponsored a webinar: Interacting with Complexity: Leadership in a Global Pandemic involving Larry M. Starr and Scott Koerwer. Available at: https://www.youtube.com/watch?v=rHgOT3CDiy0      July 2 – Larry Hirschhorn published: "Calculating Life and Death in a Time of Covid.” Thomas Jefferson University School of Continuing and Professional Studies Coronavirus Papers. Paper 9. Available at: https://jdc.jefferson.edu/jscpscp/9.       June 15 – Steve Freeman received the inaugural Strategic Leadership Award for Outstanding Dedication to Doctoral Education for his teaching and mentoring. The award recognizes outstanding contribution in doctoral level teaching along the following dimensions: 1. innovative teaching curriculum; 2. commitment to systems thinking in the area of strategic leadership; 3. standards of both practical application and scholastic rigor; and 4. alignment with Jefferson’s mission and strategic vision, i.e., to cultivate a dynamic academic community; curate personalized professional growth for each student; teach to fields of tomorrow; and create an outward-looking academic system.       June 6 – Doctorate Coach Tom Guggino was pleased to announce release of his most recent book, Present! Connect! published by Business Expert Press.                             June 2 – Based on a DSL 712 course project supervised by John Pourdehnad, the following was published by Carol Haines, Jerin Juby, Sung-Won Paek, Anne McCafferty, Jennifer Gramata, Jay Combs-Harris, and Andrew Braverman: "Hospital Readmissions: Mess Formulation.” Thomas Jefferson University School of Continuing and Professional Studies Presentations. Paper 4. Available at: https://jdc.jefferson.edu/jscpslectures/4/.             June 1 – Based on a DSL 712 course project supervised by John Pourdehnad, the following was published by Bibi Khan, Michael Jones, Hamid Bertal and Regina Tendayi: "Case Study: Horse Drawn Carriages in Philadelphia.” Thomas Jefferson University School of Continuing and Professional Studies Presentations. Paper 3. Available at: https://jdc.jefferson.edu/jscpslectures/3      June 1 – Larry M. Starr published: "Leadership, Contexts, and Learning - Part 1. Leadership Definitions and Themes.” Thomas Jefferson University School of Continuing and Professional Studies Faculty Papers. Paper 4. Available at: https://jdc.jefferson.edu/jscpsfp/4       May 20 – Joy Azikiwe completed the requirements for the DMgt in Strategic Leadership supervised for her dissertation by Rosa Colon-Kolacko: "Faculty Management: An Examination of the Dual Role of Faculty as Managers in Higher Education.” Thomas Jefferson University School of Continuing and Professional Studies Theses & Dissertations. 11. Available here: https://jdc.jefferson.edu/diss_masters/11       May 20 – Scott Koerwer and Harry McCloskey completed the requirements for and earned the PhD in Complex Systems Leadership. They became the first two graduates of this program.     April 28 – Larry Hirschhorn published: "No double trouble: How to reopen the economy.” Thomas Jefferson University School of Continuing and Professional Studies Coronavirus Papers. Paper 8. Available here: https://jdc.jefferson.edu/jscpscp/8/     April 27 – Larry M. Starr published: "Our Multi-Pandemic.” Thomas Jefferson University School of Continuing and Professional Studies Coronavirus Papers. Paper 7. Available here: https://jdc.jefferson.edu/jscpscp/7      April 10 – Steven F. Freeman published: "A Crisis is a Terrible Thing to Waste: Recovering a Sense of Agency in Coronavirus Times.” Thomas Jefferson University School of Continuing and Professional Studies Coronavirus Papers. Paper 6. https://jdc.jefferson.edu/jscpscp/6       April 8 – Sung-Won Paek and Larry M. Starr published: "Systems View of Coronavirus.” Thomas Jefferson University School of Continuing and Professional Studies Coronavirus Papers. Paper 5. Available at: https://jdc.jefferson.edu/jscpscp/5       March 31 – Larry M. Starr and Darshi Mody published: "Our Invisible Enemy.” Thomas Jefferson University School of Continuing and Professional Studies Coronavirus Papers. Paper 4. Available at: https://jdc.jefferson.edu/jscpscp/4           March 27 – John Pourdehnad, Larry M. Starr, Scott Koerwer and Harry McCloskey published an Editorial Opinion in The Korean Times (Seoul, SK): “Disruptive effects of virus - errors of commission and omission? Part 2.” Available at: http://www.koreatimes.co.kr/www/opinion/2020/03/197_286614.html.     March 25 – Larry Hirschhorn published: "Pandemic lockdown must fail: Save lives without crippling the economy.” Thomas Jefferson University School of Continuing and Professional Studies Coronavirus Papers. Paper 3. Available at: https://jdc.jefferson.edu/jscpscp/3           March 25 - John Pourdehnad, Larry M. Starr, Scott Koerwer and Harry McCloskey published: "Disruptive Effects of the Coronavirus – Errors of Commission and of Omission?" Thomas Jefferson University School of Continuing and Professional Studies Coronavirus Papers. Paper 2. Available at: https://jdc.jefferson.edu/jscpscp/2           March 25 - John Pourdehnad, Larry M. Starr, Scott Koerwer and Harry McCloskey published: "Our Wicked Problem.” Thomas Jefferson University School of Continuing and Professional Studies Coronavirus Papers. Paper 1. Available at: https://jdc.jefferson.edu/jscpscp/1           March 23 - John Pourdehnad, Larry M. Starr, Scott Koerwer and Harry McCloskey published an Editorial Opinion in The Korean Times (Seoul, SK): “Disruptive effects of virus - errors of commission and omission? Part 1.”  Available at: https://www.koreatimes.co.kr/www/opinion/2020/03/197_286820.html     January 19 – Larry Hirschhorn published: “Edward Gallagher, the Navy SEALs, and the discourse on Masculinity: The Trident Pin.” Available at: http://learningfromexperiencelarryhirschhorn.blogspot.com/2020/01/edward-gallagher-navy-seals-and.html  Happier Times                            #2 Dissertations in Progress   Joel Adler Supervising:    Tina Wiltsee - Complex Adaptive Systems and the Challenges of Serving New Jersey’s Adult Intellectual and Developmental Disabilities (I/DD) Population    Guy Thigpen - Complex Problem Identification and Its Null Hypothesis     Andrew Braverman - Systems Engineer Sales     Jean-Marc Choukroun Supervising:     Paul Raison, Jr. - Strategic Social Capitalistic Business Model     Rosa Colon-Kolacko Supervising:     Odell Jones - Identifying Emerging Leaders Within the Administration of Private Colleges and Universities    Jay Combs-Harris - Importance of OD and Change Leadership in the Successful Implementation of Business Transformations         Sagar Sharma - Can Artificial Intelligence (AI) Bridge the Gender Diversity Gap in Engineering Roles in the Digital Technology (DT) Industry?     Syd Havely Supervising:     Britt Holton (Steve Freeman) – Applications and Innovation in Customer Analytics     Myles Bassell - Factors Slowing the Adoption Rate of Online Teaching at a Large Urban College: Analysis of Attitudes and Perceptions of Faculty and Students     John Pourdehnad Supervising:     Eugene de Klerk – Meta-modern Strategy:  An Exploration of Strategic Foresight in Complex Adaptive Social Systems     John Ervin - The Industrial Hemp Industry      Raul Virella - Community Policing     Paula Smith-Benson - Service Over Self: An Exploration of The Experiences of African American Female Veterans Who Have Endured Military Sexual Trauma     Hamid Bertal - Community Redesign     Larry M. Starr Supervising:     Derek Hunsberger (Steve Freeman) - Athletic Leadership Strategy     David Williams - Impact of Income-based Repayment on the Student Loan Default Crisis     Valerie Andrews (Steve Freeman) – Designing an Ideal Program to Navigate Occupational Stress for Philadelphia Pastors      Sylvia Liu (Steve Freeman) - Discovering the Unspoken Pains of Studying Abroad     Robyn Chin (Steve Freeman) - Stakeholder Connectivity and Social Impact in the Nonprofit Sector    Dominick Volini Supervising:     Mike Molta (Steve Freeman) - HCAHPS scores: Analysis of Efficacy and Relevance     Teresa Wolfgang (Rosa Colon-Kolacko) – Ideal Leadership Program for High Performing Veterans Returning to the Civilian Sector       #3 Completing Coursework/Entering Pre-Dissertation    Syed Kazmi           Mark Pisacane     Joyce Zhang        Anne McCafferty     Mike Jones           Jerin Juby    Jen Gramata         Beverly Gray     Sung-Won Paek        Bibi Khan     Carol Haines             Regina Tendayi      I wish you and your families a safe, healthy and happy 2021.     Doctor of Management (DMgt) in Strategic Leadership Doctor of Philosophy (PhD) in Complex Systems Leadership East Falls  4201 Henry Ave., DEC 311 Philadelphia, PA 19141 Center City  130 S. 9th Street, Edison 530H Philadelphia, PA 19107 T: +1 215-951-5332    

Leadership Doctorates Newsletter: Volume 6, Number 5 (Special Issue)

Thomas Jefferson University Jefferson Digital Commons Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter) Jefferson School of Continuing and Professional Studies 3-24-2020 Leadership Doctorates Newsletter: Volume 6, Number 1 (Special Issue) Larry Starr, PhD Thomas Jefferson University, lawrence.starr@jefferson.edu Follow this and additional works at: https://jdc.jefferson.edu/sln  Part of the Curriculum and Instruction Commons, Higher Education Commons, Leadership Studies Commons, and the Strategic Management Policy Commons Let us know how access to this document benefits you Recommended Citation Starr, PhD, Larry, "Leadership Doctorates Newsletter: Volume 6, Number 1 (Special Issue)" (2020). Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter). Paper 13. https://jdc.jefferson.edu/sln/13 This Article is brought to you for free and open access by the Jefferson Digital Commons. The Jefferson Digital Commons is a service of Thomas Jefferson University's Center for Teaching and Learning (CTL). The Commons is a showcase for Jefferson books and journals, peer-reviewed scholarly publications, unique historical collections from the University archives, and teaching tools. The Jefferson Digital Commons allows researchers and interested readers anywhere in the world to learn about and keep up to date with Jefferson scholarship. This article has been accepted for inclusion in Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter) by an authorized administrator of the Jefferson Digital Commons. For more information, please contact: JeffersonDigitalCommons@jefferson.edu.   Leadership Doctorates Newsletter reports information relevant to the Thomas Jefferson University Strategic Leadership and Complex Systems Leadership programs and communities including personal and professional events, accomplishments, new practices, research, opportunities, and suggestions. You are encouraged to forward the Newsletter to friends and colleagues to expand awareness and to brand yourself as a community member. You are also invited to recommend people or organizations to be added to the mailing list. Contact the Editor by emailing to Lawrence.Starr@Jefferson.edu.  Special Issue: Implications of National Emergency  on our Community  Community  I presume most of you feel as do I that the number one priority in an emergency is people. For this reason, each member of the DSL/CSL community will be contacted for a personal/professional update. We have divided the entire student/learner community into 3 groups.  Please expect an email and/or telephone call from Dominick, Tom or me. We will be asking a series of questions including your safety and health, i.e., how you and your family are coping; if/how your professional work/employment is affected; plans and concerns about your coursework/pathway to degree completion; and your technology capability or needs.   These are private conversations and if there are specific needs now or anticipated, we want to understand them and help to address them by identifying resources from the University, our community or other sources, as appropriate.  We would also like to be able to see you when we chat so when an interview is confirmed, let’s try to do it by Zoom, SKYPE or Facetime using whatever device has this capability.  Wicked Problem  We are all immersed in a wicked problem, a mess, and everyone is struggling. The events and situations we are trying to navigate display the characteristics of complexity and chaos we have been teaching and learning in the Jefferson leadership doctorates. The situation is volatile, uncertain, ambiguous, often difficult to recognize. Many of the challenges are difficult or impossible to solve because of incomplete, contradictory, and changing requirements. There is no clear problem definition due to interdependencies so the problem cannot be fully understood.    The patterns suggest the virus will continue to spread and we will likely need to continue in a controlled state of protection and avoidance for several months or longer. Epidemiologists are pushing and we should all heed advice to “flatten the curve” of how quickly people may become infected. We are to do this by properly washing hands – a main route of a virus into a person’s blood stream – and reducing physical contact with others – social and physical distancing – in order to reduce probability of transfer of the virus between people.   Leadership Doctorates Newsletter Volume 6 Number 1 March 24, 2020 https://jdc.jefferson.edu/sln/   The policy of social and physical distancing has profound implications on our lives generally and particularly within the Jefferson teaching and learning community. To address and guide how we will navigate these changes, DSL/CSL has designed and implemented a strategic approach. The details of what and how we are enacting are outlined on the following pages.    Jefferson Containing System   Thomas Jefferson University created a website of important information about University and Hospital activities, policies, advice, and praise for community members. Please review this website regularly because it presents and describes how the University is thinking and acting about the situation as it continues to unfold.  Here is the Thomas Jefferson University National Emergency website: https://www.jefferson.edu/coronavirus.html.    Leadership Doctorates Strategic Approach   The purpose for conceiving, designing and implementing a Leadership Doctorates response to the sudden changes is to ensure we have business continuity plans that will support each other and enable the program and our community to survive effectively and efficient.   I began by engaging a small team of colleagues to help to generate ideas. These people had to be immediately available to work on activities.  Our Leadership Doctorate Team is listed below. They are available if you have questions or ideas. Several of us are using non-Jefferson email to encourage personal/private conversations, if needed.  Larry Starr – Systems Collaboration  larrymstarr@gmail.com  John Pourdehnad – Applied Systems  jp2consult@aol.com Boris Vishnevsky – Digital Technologies  Boris.Vishnevsky@jefferson.edu Andrew Braverman – Digital Technologies andrew@bravernet.net Tom Guggino – Communication   thomas.guggino@jefferson.edu  Sharlene Sones* – Communication  sharlene@brandstoria.com Dominick Volini – Applied OD/Clinical Care domvolini@aol.com  Scott Koerwer – Healthcare   VKoerwer@som.geisinger.edu  Harry McCloskey – Healthcare   harry.mccloskey@jefferson.edu  Joy Azikiwe – HR/Education   rumea@upenn.edu   *Sharlene is a long-time trusted colleague working in Strategy No one has been through this kind of problem and there are no experts. But, drawing on our systems/design thinking and with your input/contributions, we are committed to discovering answers to questions and enacting ideas that can avoid/dissolve some of our challenges.  Continuation of Learning  Our priorities are to ensure continuation of your learning and completion of your doctorates in the best possible manner, maintaining the integrity of our program, and supporting and meeting learning and teaching expectations and objectives. That we are moving from in-class to online is a requirement, so how we think about it is very important.  Those who take online learning courses often follow certain prescribed and organized methodologies. These include but are not limited to pre-recorded lectures, asymmetric class activities (responding to written questions outside meetings), disconnected conversations, and other technology-mediated activities that are different from being in the classroom.    This is not our intention.    Instead, we plan to continue to run our classes as if in-person using Zoom and in a manner as close to how we now engage in our usual courses.  We will talk to each other – looking directly at the person’s face – and we will allow time for extended conversation. We will share our written ideas or slides, and we will be spontaneous and follow ideas as they emerge. This will require two important elements: One is that each faculty member will need to focus more on facilitation skills so the learners can engage in this different medium.  Second, we will need technology support so that each person is able to use the technology and when a problem occurs, a “fix” can occur so the person can remain connected within the class.    I will engage the faculty in the processes of the facilitation, and we will work out ways to address this.  The technology requirements will also be managed internally.  For the remainder of the semester, we will have access to Zoom rooms provided by Andrew or faculty can use their own accounts or they can use the rooms provided by the University.  For Wednesday’s DSL 712 class, for example, John P will use Andrews’s Zoom account.  Regarding technical support, Andrew has agreed to be the technology support person for our classes this semester. He and Boris are evaluating other online communication programs including Microsoft Teams, which is part of our Jefferson Word/Office 365 subscription. They are also testing Miro that works with Microsoft Teams and is a white board and collaboration tool. If these operate well for our needs – many of us are novices - then they will be introduced in classes, as needed.  Student-to-student communication between classes must also be online, of course. Unfortunately, Jefferson does not provide Zoom accounts for students, but the license is $15/month so as we learn who needs what, we can decide if the Program should buy several for student use.  When you have your personal/professional update with Dominick, Tom and me, we will learn what equipment or technology support you need in order to engage in online learning.  If appropriate, the Program can acquire cameras/microphones for students.  Your Stakeholder Contributions  There will be hiccups and confusions.  The design of DSL and CSL was not to be online so shifting to this channel will take some trial and error.  That’s why we need to work collaboratively.   I urge you to re-read the DSL/CSL Credo (attached) which addresses our stakeholders and our espoused interests and values.  I urge you to be reflective that your colleagues have varying degrees of experience and comfort switching to this new channel.  I urge you to be reflective that many of us are in pain and confusion due to the unpredictable and uncertain nature of our context.  If you have experience, skills related to virtual meetings or ways to make the virtual classroom more like the face-to-face experience, please share it with the faculty, and with your colleagues. If you have ideas for improvement or reduction of stress, please share.  Attending Class Think about/plan NOW your class attendance in this new environment. Consider the following: • Internet / wifi access• Quiet space, where there is little background noise• Camera: either built into your computer/laptop or mobile device. Many people attendmeetings via cell phone if plugged into to power and it is in a fixed position. Support for“holding” a mobile device, power cords ready-to-go, lighting so we can see you areimportant and should be planned.• Headset with microphone is recommended for best audio performance, if available• Consider ergonomics and set up of your workspace so you can fully engage.Communicate, Communicate, Communicate We are in a context of unknown unknowns.  We need to keep our communication supportive and open. We need to be on guard again assumptions and more open to learning how to think and act differently. We need to be teachers and learners for each other. Going Forward John P and I discussed the systems view of the challenges of virtual/online learning. The prevailing view is that the technology drives the experience; that the very nature of online learning is driven by the nature of the online technologies. However, that is a focus on parts, analytic and reductive; not systems. So, while we are addressing the needs of the community in the current semester, we also plan to start a design project that will move into and through summer that will engage those who take summer courses in DSL and CSL. This would be a systems-framework-design-problem-solving approach to professional adult learning in a virtual context. In this kind of project, the technology becomes one of the interdependent resources rather than the driver.  This will also fit our conception of learning which is shift from pedagogy to andragogy to heutagogy. For those not yet familiar with heutagogy, it is self-determined learning and is what we are all now engaged in. The following is from a paper I am writing: As noted by Eichler and Dietz (2014: 155): Heutagogical learning extends the goal-setting in andragogy by calling on the learner to not only evaluate their progress on (self-defined) goals, but to evaluate the goal-setting process itself and revisit their goals for revision throughout the process … Goals in questions may come from additional information or a better understanding of the complex systems and rule sets underlying a complex problem. Further, problems change over time, particularly complex social problems.  Eichler, M.A. & Dietz, D. 2014. Heutagogy: The graduate experience as a complex system, (Chapter 10, pp. 147-161). In J. Carrie, J. B. Mc Gill & K. P. King (Eds.) Developing and sustaining adult learners, Charlotte, NC: Information Age Publishing. Leading Ideas Several of us have been motivated by the complexity and chaos – and sometimes by our sense that the leadership does not have the capacity to effectively navigate in this kind of problem context – to type up our ideas in the form of academic papers. To support distribution of our scholarship, I requested and received approval for space on the Jefferson Digital Commons for papers concerning the Coronavirus.  This is the space: https://jdc.jefferson.edu/jscpscp/ The first 3 of these are being uploaded.  Others are in preparation and when completed can also be uploaded.  All papers require assigned authorship and a completed JDC Release Form. Pourdehnad, J, Starr, LM Koerwer, VS & McCloskey, H: Our Wicked Mess Pourdehnad, J, Starr, LM Koerwer, VS & McCloskey, H: The Disruptive Effects of Coronavirus: Errors of Commission and of Omission? Hirschhorn, L: Analyzing the Current Coronavirus Epidemic and a Proposal for an Alternative Way Forward As well, a version of the “The Disruptive Effects” paper is being published internationally by The Korea Times, the English language newspaper in Seoul. It will appear in two parts the first of which is now available on their website: Disruptive effects of virus - errors of commission and omission? Part 1: http://www.koreatimes.co.kr/www/opinion/2020/03/197_286614.htmlPart 2: https://www.koreatimes.co.kr/www/opinion/2020/03/197_286820.htmlOther Community IssuesSeveral have sent updates in their personal and professional lives.  These will be reported in another Newsletter later this semester.     Doctor of Management (DMgt) in Strategic Leadership Doctor of Philosophy (PhD) in Complex Systems Leadership  East Falls  4201 Henry Ave., DEC 311 Philadelphia, PA 19141  Center City  130 S. 9th Street, Edison 530H Philadelphia, PA 19107   T: +1 215-951-5332  DMgt: http://eastfalls.jefferson.edu/strategicleadership/   PhD: http://www.eastfalls.jefferson.edu/complexleadership/index.html     

Leadership Doctorates Newsletter: Volume 6, Number 1 (Special Issue)

In this Issue:   Upcoming Events for our DMgt and PhD Communitie

Thomas Jefferson University Jefferson Digital Commons Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter) Jefferson School of Continuing and Professional Studies 11-10-2020 Leadership Doctorates Newsletter: Volume 6, Number 3 (Special Issue) Larry Starr, PhD Follow this and additional works at: https://jdc.jefferson.edu/sln  Part of the Curriculum and Instruction Commons, Higher Education Commons, Leadership Studies Commons, and the Strategic Management Policy Commons Let us know how access to this document benefits you This Article is brought to you for free and open access by the Jefferson Digital Commons. The Jefferson Digital Commons is a service of Thomas Jefferson University's Center for Teaching and Learning (CTL). The Commons is a showcase for Jefferson books and journals, peer-reviewed scholarly publications, unique historical collections from the University archives, and teaching tools. The Jefferson Digital Commons allows researchers and interested readers anywhere in the world to learn about and keep up to date with Jefferson scholarship. This article has been accepted for inclusion in Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter) by an authorized administrator of the Jefferson Digital Commons. For more information, please contact: JeffersonDigitalCommons@jefferson.edu.     Leadership Doctorates Newsletter reports information relevant to the Thomas Jefferson University Strategic Leadership and Complex Systems Leadership programs and communities including personal and professional events, accomplishments, new practices, research, opportunities, and suggestions. You are encouraged to forward the Newsletter to friends and colleagues to expand awareness and to brand yourself as a community member. You are also invited to recommend people or organizations to be added to the mailing list. Contact the Editor by emailing Lawrence.Starr@Jefferson.edu.  Upcoming Events for our DMgt and PhD Communities Tuesday November 17, 2020, 7:00 pm – Interview  Doctorate Coach Tom Guggino was interviewed by Grover Silcox the host of Counter Culture on WLVT the PBS station in Allentown, PA about his book, Present! Connect!  The interview will air on Tuesday November 17th at 7 pm. For those unable to watch, please set your DVR.   In the interview, Tom talks about his early career as a comic, producer, director, writer, and describes his presentation coaching philosophy. For more details about his book visit his website https://presentconnect.net/media-videos/ where you can read excerpts and see his latest blogs.     Lehigh Valley Public Media: WLTV Channel 37 Leadership Doctorates Newsletter Volume 6 Number 3 Special Issue  November 10, 2020       Thursday November 19, 2020, 6:00 pm – Digital Leadership 2030 Conference  All Strategic Leadership and Complex Systems Leadership students, faculty, alumni, and guests are invited to attend the virtual conference sponsored by DSL 709 Leadership in the Digital Transformation Era: Digital Leadership 2030.  Pre-registration is required to allow time for each person to create an Avatar in the immersive virtual world of VirBela.  Please email CarolLHRN@gmail.com no later than November 14 to register and for instructions to attend this conference in the Virtual Studio.   Tuesday December 1, 2020 6:30 pm – Applied Research Methods Conference  All Strategic Leadership and Complex Systems Leadership students, faculty, alumni, and guests are invited to the DSL 702 and 706 Fall Applied Research Methods Conference.   At this virtual conference held via Zoom, DSL 702 Applied Research Methods I students will present their research study proposals and DSL 706 Applied Research Methods II students will present the findings of their executed pilot studies.   The investigations of these scholar-practitioners cover a diverse range of topics  including consequences of moving from face-to-face to virtual sales meetings at a large multinational corporation and exploring the subjective experiences of Black female veterans with military sexual trauma and their post-traumatic resilience.   Support your colleagues and offer feedback about their applied research by attending the conference on Tuesday December 1 from 6:30 pm – 9:30 pm via the Zoom link:  Join Zoom Meeting https://Jefferson.zoom.us/j/92955319480?pwd=M3E2RzJOb2xhMXpuRWQwQitjMnBoQT09  Meeting ID: 929 5531 9480 Passcode: 188915  For audio only,          +1 646 876 9923  Meeting ID: 929 5531 9480 Passcode: 188915  Fall Applied Research Methods Conference    Monthly Complexity Webinars   All Strategic Leadership and Complex Systems Leadership students, faculty, alumni, and guests are invited to watch the Webinars from Percipient Partners available on YouTube involving Larry M. Starr, John Pourdehnad and Scott Koerwer.  The most recent was November 10 in which a discussion based on the paper, Managing in Extreme Uncertainty by Patrick Finn, Mihir Mysore and Ophelia Usher (2020), was held between Larry M. Starr, John Pourdehnad and Scott Koerwer to address sensemaking and decision-making in an “edge of chaos” environment where traditional frameworks fail.     November 10, 2020 – Webinar Managing in Extreme Uncertainty  Percipient Partners: Learning Communities  https: https://www.youtube.com/watch?v=pi16CzI3yUk&feature=youtu.be   September 24, 2020 - Webinar Using Visual Maps to Understand Systems Percipient Partners Learning Communities https://www.youtube.com/watch?v=T6k2G4qPqfQ&feature=youtu.be   July 30, 2020 - Webinar Applying the Cynefin Framework  Percipient Partners Learning Communities https://www.youtube.com/watch?v=iakVqt9_1_E&feature=share&fbclid=IwAR3KgUEIXeOjsgc-IbEW2gDB9PCHxaV3WKIUXWEmMZRFx4gfnBmv0rIv6hQ  July 16, 2020 - Webinar Interacting with complexity: Leadership in a global pandemic  Percipient Partners Learning Communities https://www.youtube.com/watch?v=rHgOT3CDiy0    

Leadership Doctorates Newsletter: Volume 6, Number 3 (Special Issue)

Thomas Jefferson University Jefferson Digital Commons Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter) Jefferson School of Continuing and Professional Studies 12-11-2020 Leadership Doctorates Newsletter: Volume 6, Number 4 (Special Issue) Larry Starr, PhD Thomas Jefferson University, lawrence.starr@jefferson.edu Follow this and additional works at: https://jdc.jefferson.edu/sln  Part of the Curriculum and Instruction Commons, Higher Education Commons, Leadership Studies Commons, and the Strategic Management Policy Commons Let us know how access to this document benefits you Recommended Citation Starr, PhD, Larry, "Leadership Doctorates Newsletter: Volume 6, Number 4 (Special Issue)" (2020). Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter). Paper 16. https://jdc.jefferson.edu/sln/16 This Article is brought to you for free and open access by the Jefferson Digital Commons. The Jefferson Digital Commons is a service of Thomas Jefferson University's Center for Teaching and Learning (CTL). The Commons is a showcase for Jefferson books and journals, peer-reviewed scholarly publications, unique historical collections from the University archives, and teaching tools. The Jefferson Digital Commons allows researchers and interested readers anywhere in the world to learn about and keep up to date with Jefferson scholarship. This article has been accepted for inclusion in Leadership Doctorates Newsletter (Formerly Strategic Leadership Newsletter) by an authorized administrator of the Jefferson Digital Commons. For more information, please contact: JeffersonDigitalCommons@jefferson.edu.     Leadership Doctorates Newsletter reports information relevant to the Thomas Jefferson University Strategic Leadership and Complex Systems Leadership programs and communities including personal and professional events, accomplishments, new practices, research, opportunities, and suggestions. You are encouraged to forward the Newsletter to friends and colleagues to expand awareness and to brand yourself as a community member. You are also invited to recommend people or organizations to be added to the mailing list. Contact the Editor by emailing Lawrence.Starr@Jefferson.edu.  Upcoming Events for our DMgt and PhD Communities Final Year of Our Program  As required by Dean Osagie, the final year of Doctor of Management courses will begin January 1, 2021. All students are encouraged to select courses for the Spring semester (which begins January 20, 2021) and for the Summer semester so that by Fall everyone is in the pre-dissertation or dissertation phase. The courses anticipated to be offered in each of the semesters are listed.  Spring 2021 Summer 2021 Fall 2021 DSL 706 Applied Research Methods II  DSL 707 Theory of Constraints DSL 708 Organization Development and Change DSL 712 Strategic Interactive Planning DSL 710 Advanced Independent Study  DSL 801/802 Pre-Dissertation DSL 900 Dissertation Proposal DSL 901 Dissertation Delivery DSL 901E Dissertation Extension  DSL 705 Enabling Information Technologies and Tools DSL 713 Patterns of Strategy DSL 800 Strategic Consulting DSL 710 Advanced Independent Study  DSL 801/802 Pre-Dissertation DSL 900 Dissertation Proposal DSL 901 Dissertation Delivery DSL 901E Dissertation Extension  DSL 801/802 Pre-Dissertation DSL 900 Dissertation Proposal DSL 901 Dissertation Delivery DSL 901E Dissertation Extension   Leadership Doctorates Newsletter Volume 6 Number 4 Special Issue  December 11, 2020       Tuesday December 15 at 7:00 pm -- This is the Invitation!           Please join Ana, Tom, me, your colleagues, and friends for a virtual social on Tuesday December 15 at 7 pm on the Virbela Open Campus Virtual World. To participate each person:  1. MUST email AnaMaria.Reyes@Jefferson.edu. Ana will confirm you and your guests. She will also send you the Jefferson password that will take you to the private suite of rooms reserved for our group. 2. Should watch Getting Started in Virbela a 3.5 minute YouTube video that will provide an introduction/overview. 3. Review the information and agenda at the end of this Newsletter. The Virbela virtual world system is open NOW so there is no need to delay.   Hi Everyone.  It’s me - Digital Larry – inviting you (and your guests) to the End-of-Year Digital Social on Tuesday December 15 from 7:00 – 9:00 pm  Monday December 21 at 5:00 pm – IRB Workshop    Courtesy of arrangements made by Syd Havely, we holding an Institution Review Board (IRB) Workshop on Monday December 21 at 5 pm via Zoom.  The event will include an overview of how to submit to the IRB – a requirement of every doctoral student who writes a dissertation – and a brief review of the typical forms needed for student research.    The event will be led by  Crystal Lijadu, BS MT ASCP IRB Reliance Specialist Office of Human Research Thomas Jefferson University 1020 Locust Street, Ste. M34  Time: Monday Dec 21, 2020 05:00 PM Eastern Time (US and Canada)  Join Zoom Meeting: https://philau.zoom.us/j/95947768021  Meeting ID: 959 4776 8021 +16468769923,,95947768021# US (New York)  Virtual Social Preparation    Please watch this: Getting Started in Virbela.-https://www.youtube.com/watch?app=desktop&v=TzH1ytm300Q&feature=youtu.be  Download to your computer or iPad the Virbela Open Campus: https://www.virbela.com/download. This takes less than 5 minutes and requires your email, a password, and your name which will appear above your avatar when you are at the social. The program can be easily deleted after the social. Please use your full First and Last Name so others recognize you and know how to address you in the environment. (if you didn’t do that initially, ask the concierge at the landing how to change your display name). Create your avatar.  When the software opens you will be prompted to create the avatar. Please select appropriate characteristics including face/skin, hair, clothing (including shoes), and eyewear.  If you have any trouble downloading the program and setting up your avatar, please reach out to <onboarding@virbela.com> asap and let them know you’re going to the holiday social in Ana Reyes’s private office suite on Tuesday, Dec 15th, 4:00pm PST – 6:00pm PST and ask them to help you. Also know that there is always tech support at the welcome area should you need configuration or audio support. (Just click for a tech support ticket next to the information desk)  Walk around the campus. When your avatar is finalized click the bottom right “save/exit” box which will take you into the main campus. Once there, your name will appear above your head and you will be listed in a box of attendees at the top left of the screen. Place the cursor over your name (on the box in the corner) and a menu of activities will appear including how to wave (F1), shake hands (F3), clap (F4), and dance (F7). Practice walking around by pressing the forward direction key, turning around (hold the right or left direction key); and looking around (press the space bar once then press the right or left direction key).  These suggestions are just the start; there is much more that can be found here: Virbela PDF Quick How To Guides. Ask others at the party for more.   Pay attention to sound. Your speakers and microphone should be on. Check the sound icon on the bottom left of your screen.  When close to others (there may be hundreds of others walking around the campus when you decide to login) you will hear and can speak to them. Me again. We are looking forward to the end of year gathering!    If you have any trouble navigating, just click on your mic (lower left of your screen) and ask one of the Concierge team in the landing area for help (See sign on their heads that say Concierge). If your sound is off, you can use chat to talk to a concierge as well (See lower left chat bar). There will be extra people at the landing zone from the concierge team on Tuesday to help you navigate to the conference hall and a sticky note with navigation instructions.  Please remember that you must RSVP to AnaMaria.Reyes@Jefferson.edu to get the password to the private suite. Looking forward to seeing you on Tuesday evening!  Ana and Larry +++++++++++++++++++ AGENDA  7:00 – 7:15 Arrival and Accommodation Look for Larry and Ana when you arrive at the Front Desk/entry point.  We will help you reach the private suite Board Room.  Events formally begin at 7:15 pm. 7:15- 7:30. Welcome  • Larry and Ana welcome everyone.  • Ana reviews the list of places that people can explore on the island a. Event venues - Large Auditorium, Expo Center, Large Cityscape Classroom, Office Suites, Future of Work Building b. Recreational activities – beach with outdoor stages, beach balls, swimming and power boat driving, soccer field with surrounding meeting areas, a walk-the-plank project team building game  c. Entertainment venues – rooftop, theatre, concert and outdoor music and dancing venues  7:30- 7:50 Icebreaker (practice interacting): • Selfies, clapping, jumping, running, dancing and transporting to other locations • Talking with others in specific rooms and locations • How to find others who are elsewhere on the island 7:50 – 8:25 Free time for socializing and exploring   8:30 – 8:40 pm Return to the Conference Center    • Teleport back to the Conference Center • Talk with and learn what others have done    8:40 – 9:00 pm Larry closes and wishes everyone a happy holiday  • You are welcome to stay in the suite or explore the campus   

Leadership Doctorates Newsletter: Volume 6, Number 4 (Special Issue)

https://jdc.jefferson.edu/cgi/viewcontent.cgi?article=1012&context=sln

Leadership Doctorates Newsletter: Volume 6, Number 1 (Special Issue)

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