This study aims to analyze the measurement of e-government service quality on satisfaction and loyalty in online tax services in Semarang Regency. The data used is primary data taken by distributing questionnaires using a Likert measurement scale. The data analysis technique of this research uses multiple linear regression with the SPSS version 22 program. The results of this study indicate that the e-government service quality (X1) and satisfaction (X2) variables on loyalty (Y) partially have a positive and significant effect on tax service loyalty. on line
