Kitirattarkarn, P.

English

Even though the underlying factors behind engaging with Br-UGC, and consumers’ motivations to do so, appear to be similar across cultures, differences in cultural collectivism-individualism still exist and do have an effect on consumer engagement with Br-UGC. The evidence of cultural differences that has been presented in this dissertation helps to emphasize that Br-UGC engagement on SNSs does not occur in a cultural void. In particular, we should be aware that 1) consumers’ motivations for engaging with Br-UGC are not always the same between consumers in individualistic Western and collectivistic Eastern societies, 2) how consumers use Br-UGC to develop and maintain social relationships with others differs between cultures, and 3) the effect of Br-UGC characteristics on consumers’ decision to engage with the Br-UGC also differs between cultures

International Migration, Integration and Social Cohesion online publications

The role of culture in consumer-generated content engagement:A cross-cultural examination of ‘liking’, commenting, sharing, and creating posts about brands on Facebook

https://pure.uva.nl/ws/files/39117943/Thesis.pdf

The role of culture in consumer-generated content engagement:A cross-cultural examination of ‘liking’, commenting, sharing, and creating posts about brands on Facebook

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International Migration, Integration and Social Cohesion online publications