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Tennessee. Department of Transportation.

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University of Memphis University of Memphis Digital Commons Smartway Report Department of Transportation 1-1-2021 Annual Performance Measures Report, Reporting Period January 1, 2020 to December 31, 2020, Region 1 Tennessee. Department of Transportation. Follow this and additional works at: https://digitalcommons.memphis.edu/govpubs-tn-dept-transportation-smartway-report Recommended Citation Tennessee. Department of Transportation., "Annual Performance Measures Report, Reporting Period January 1, 2020 to December 31, 2020, Region 1" (2021). Smartway Report. 14. https://digitalcommons.memphis.edu/govpubs-tn-dept-transportation-smartway-report/14 This Report is brought to you for free and open access by the Department of Transportation at University of Memphis Digital Commons. It has been accepted for inclusion in Smartway Report by an authorized administrator of University of Memphis Digital Commons. For more information, please contact khggerty@memphis.edu. Annual PerformanceMeasures ReportReporting Period: January 1, 2020 to December 31, 2020Includes All RespondersReport Template version 2.0County: 3:07 pmJune 15, 2022Created on: All CountiesRegion 1 21,223Total Incidents Managed This Year0400800120016002000January February March April May June July August SeptemberOctober NovemberDecember1,8931,8171,9201,5111,8061,878 1,9241,8221,724 1,7311,603 1,594Incidents Managed - MonthlyIncidents ManagedReporting Period: January 1, 2020 to December 31, 2020 1Performance Measures SummaryJanuary FebruaryMarch April May June July August SeptemberOctober NovemberDecemberTotalEvents included Notification Duration (min.)*Verification Duration (min.)Response Duration (min.)Open Roads Duration (min.) Departure Duration (min.) Roadway Clearance Duration (min.) Incident Clearance Duration (min.)1220.00.06.021.913.327.941.31390.00.016.917.420.134.354.41160.00.05.919.833.325.658.9690.00.06.658.410.165.175.2980.00.08.021.341.429.370.71130.00.09.729.113.638.852.41320.00.08.538.815.347.362.61480.00.013.828.424.442.266.61130.00.06.123.224.129.353.41670.00.09.932.57.742.350.01340.00.14.645.144.949.794.61470.00.16.537.329.744.073.71,4980.00.08.730.823.739.663.2Incidents Overall ResponseNote:Response Duration (min.): [First Notification to First Arrival]Open Roads Duration (min.):  [First Arrival to Travel Lanes Cleared]Departure Duration (min.):  [Travel Lanes Cleared to Last Departure]Roadway Clearance Duration (min.):  [First Notif to Travel Lanes Cleared]Incident Clearance Duration (min.):  [First Notif to Last Departure]* THP data is not available for Notification Duration0.00 0.02 0.04 0.06 0.08 0.10 0.12JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember0.000.000.000.000.000.000.000.000.000.000.000.000.060.11Notification Duration Verification Duration(Minutes)Incident Clearance DurationReporting Period: January 1, 2020 to December 31, 202030 2 4 6 8 10 12 14 16 18JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember6.016.95.96.68.09.78.513.86.19.94.66.5Response Duration(Minutes)0 10 20 30 40 50 60JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember21.917.419.858.421.329.138.828.423.232.545.137.3Open Roads Duration(Minutes)Reporting Period: January 1, 2020 to December 31, 202040 5 10 15 20 25 30 35 40 45JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember13.320.133.310.141.413.615.324.424.17.744.929.7Departure Duration(Minutes)Reporting Period: January 1, 2020 to December 31, 20205010203040506070January February March Apri l May June July August September October November December27.934.325.665.129.338.847.342.229.342.349.744.0Average Roadway Clearance Duration (min.)Roadway Clearance Duration / Month0102030405060January February March April May June July August September October November December21.917.419.858.421.329.138.828.423.232.545.137.3Average Open Roads Duration (min.)Open Roads Duration / MonthReporting Period: January 1, 2020 to December 31, 2020 6Performance Measures SummaryJanuary FebruaryMarch April May June July August SeptemberOctober NovemberDecemberTotalEvents includedNotification Duration (min.)*Verification Duration (min.)Response Duration (min.)Open Roads Duration (min.)Departure Duration (min.)Roadway Clearance Duration (min.)Incident Clearance Duration (min.)870.00.06.021.913.327.941.3990.00.016.917.420.134.354.4700.00.05.919.833.325.658.9490.00.06.658.410.165.175.2690.00.08.021.341.429.370.7730.00.09.729.113.638.852.4810.00.08.538.815.347.362.6890.00.014.029.123.843.166.9780.00.06.123.224.129.353.41080.00.09.932.57.742.350.0770.00.14.630.552.235.287.4900.00.15.229.535.234.870.09700.00.08.828.423.837.260.9Incidents with HELP Truck ResponseNote:Response Duration (min.): [First Notification to First Arrival]Open Roads Duration (min.):  [First Arrival to Travel Lanes Cleared]Departure Duration (min.):  [Travel Lanes Cleared to Last Departure]Roadway Clearance Duration (min.):  [First Notif to Travel Lanes Cleared]Incident Clearance Duration (min.):  [First Notif to Last Departure]0.00 0.02 0.04 0.06 0.08 0.10 0.12 0.14 0.16JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember0.000.000.000.000.000.000.000.000.000.000.000.000.080.14Notification Duration Verification Duration(Minutes)Incident Clearance Duration0 2 4 6 8 10 12 14 16 18JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember6.016.95.96.68.09.78.514.06.19.94.65.2Response Duration(Minutes)0 10 20 30 40 50 60JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember21.917.419.858.421.329.138.829.123.232.530.529.5Open Roads Duration(Minutes)0 10 20 30 40 50 60JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember13.320.133.310.141.413.615.323.824.17.752.235.2Departure Duration(Minutes)010203040506070January February March Apri l May June July August September October November December27.934.325.665.129.338.847.343.129.342.335.2 34.8Average Roadway Clearance Duration (min.)Roadway Clearance Duration / Month0102030405060January February March April May June July August September October November December21.917.419.858.421.329.138.829.123.232.530.5 29.5Average Open Roads Duration (min.)Open Roads Duration / MonthReporting Period: January 1, 2020 to December 31, 202011Performance Measures SummaryJanuary FebruaryMarch April May June July August SeptemberOctober NovemberDecemberTotalEvents includedNotification Duration (min.)*Verification Duration (min.)Response Duration (min.)Open Roads Duration (min.)Departure Duration (min.)Roadway Clearance Duration (min.)Incident Clearance Duration (min.)35 40 46 20 29 40 51 590.00.012.018.831.430.862.235 59 570.00.04.577.728.682.1110.8570.00.010.561.213.071.784.75280.00.07.765.022.472.795.1Incidents without HELP Truck ResponseNote:Response Duration (min.): [First Notification to First Arrival]Open Roads Duration (min.):  [First Arrival to Travel Lanes Cleared]Departure Duration (min.):  [Travel Lanes Cleared to Last Departure]Roadway Clearance Duration (min.):  [First Notif to Travel Lanes Cleared]Incident Clearance Duration (min.):  [First Notif to Last Departure]-6 -4 -2 0 2 4 6JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember0.000.000.00Notification Duration Verification Duration(Minutes)Incident Clearance Duration0 2 4 6 8 10 12JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember12.04.510.5Response Duration(Minutes)0 10 20 30 40 50 60 70 80JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember18.877.761.2Open Roads Duration(Minutes)0 5 10 15 20 25 30 35JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember31.428.613.0Departure Duration(Minutes)020406080100January February March April May June July August September October November December30.882.171.7Average Roadway Clearance Duration (min.)Roadway Clearance Duration / Month01020304050607080January February March April May June July August September October November December18.877.761.2Average Open Roads Duration (min.)Open Roads Duration / Month16Reporting Period: January 1, 2020 to December 31, 2020Lane Blockage Clearance Times - Overall0 10 20 30 40 50 60 70 80 90 100JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember64.8%61.2%64.7%66.7%60.2%51.3%46.2%50.0%54.9%46.7%56.0%61.2%20.5%21.6%15.5%21.7%17.3%23.9%28.8%26.4%23.9%31.1%22.4%21.8%9.0%6.5%10.3%5.8%10.2%14.2%8.3%10.8%13.3%9.6%6.0%7.5%5.7%10.8%9.5%5.8%12.2%10.6%16.7%12.8%8.0%12.6%15.7%9.5%30 Mins or Less 31-60 Mins 61-90 Mins Over 90 Mins30 Mins or Less31-60 Mins61-90 MinsOver 90 MinsTotal # of EventsJanuary 79 25 11 7 122February 85 30 9 15 139March 75 18 12 11 116April 46 15 4 4 69May 59 17 10 12 98June 58 27 16 12 113July 61 38 11 22 132August 74 39 16 19 148September 62 27 15 9 113October 78 52 16 21 167November 75 30 8 21 134December 90 32 11 14 147Total # of Events842 350 139 167 1,498Month17Reporting Period: January 1, 2020 to December 31, 2020Lane Blockage Clearance Times - with HELP Truck Response0 10 20 30 40 50 60 70 80 90 100JanuaryFebruaryMarchAprilMayJuneJulyAugustSeptemberOctoberNovemberDecember74.7%74.7%84.3%81.6%73.9%65.8%61.7%61.8%65.4%60.2%67.5%74.4%19.5%17.2%5.7%12.2%10.1%20.5%25.9%19.1%21.8%22.2%18.2%17.8%3.4%5.1%5.7%2.0%7.2%9.6%2.5%10.1%9.0%4.6%6.5%4.4%2.3%3.0%4.3%4.1%8.7%4.1%9.9%9.0%3.8%13.0%7.8%3.3%30 Mins or Less 31-60 Mins 61-90 Mins Over 90 Mins30 Mins or Less31-60 Mins61-90 MinsOver 90 MinsTotal # of EventsJanuary 65 17 3 2 87February 74 17 5 3 99March 59 4 4 3 70April 40 6 1 2 49May 51 7 5 6 69June 48 15 7 3 73July 50 21 2 8 81August 55 17 9 8 89September 51 17 7 3 78October 65 24 5 14 108November 52 14 5 6 77December 67 16 4 3 90Total # of Events677 175 57 61 970Month18Reporting Period: January 1, 2020 to December 31, 2020Lane Blockage Clearance Times - without HELP Truck Response0 10 20 30 40 50 60 70 80 90 100JanuaryFebruaryMarchApri lMayJuneJulyAugustSeptemberOctoberNovemberDecember40.0%27.5%34.8%30.0%27.6%25.0%21.6%32.2%31.4%22.0%40.4%40.4%22.9%32.5%30.4%45.0%34.5%30.0%33.3%37.3%28.6%47.5%28.1%28.1%22.9%10.0%17.4%15.0%17.2%22.5%17.6%11.9%22.9%18.6%5.3%12.3%14.3%30.0%17.4%10.0%20.7%22.5%27.5%18.6%17.1%11.9%26.3%19.3%30 Mins or Less 31-60 Mins 61-90 Mins Over 90 Mins30 Mins or Less31-60 Mins61-90 MinsOver 90 MinsTotal # of EventsJanuary 14 8 8 5 35February 11 13 4 12 40March 16 14 8 8 46April 6 9 3 2 20May 8 10 5 6 29June 10 12 9 9 40July 11 17 9 14 51August 19 22 7 11 59September 11 10 8 6 35October 13 28 11 7 59November 23 16 3 15 57December 23 16 7 11 57Total # of Events165 175 82 106 528Month19Reporting Period: January 1, 2020 to December 31, 2020All Incidents with Travel Lane Blockage and HELP Truck ResponseNo. of Lanes Blocked % Count % Count % Count % Count Avg Clear Time (Min) 1  502  579  604  17 81  93  97  3  22 2  148  223  245  22 55  84  92  8  41 3  23  43  50  17 34  64  75  25  84 4  4  6  9  5 29  43  64  36  94 5  0  1  1  0 0  100  100  0  55 677Totals<=30 Mins 70<=60 Mins 852 88<=90 Mins 909 94>90 Mins 61  32 6 94Reporting Period: January 1, 2020 to December 31, 2020Travel Lane Blockage Events- RoadwayLane Blockage Events Count% of Incidents with Lane Blockage  Roadway48I0026 49 54 90.7I0040 908 13,099 6.9I0075 220 1,815 12.1I0081 57 89 64.0I0140 34 686 5.0I0275 85 879 9.7I0640 100 2,859 3.5SR001 0 2 0.0SR009 1 1 100.0SR035 1 1 100.0SR037 1 1 100.0SR093 2 2 100.0SR115 25 148 16.9SR162 15 132 11.4SR332 0 1 0.0All Roadways 1,498 19,817 7.6All IncidentsReporting Period: January 1, 2020 to December 31, 2020 21Percentage of Event Types for All Events in Current Year13.43%Abandoned Vehicle0.04%Amber Alert1.29%Congestion0.01%Daily Log8.06%Debris on Roadway56.62%Disabled Vehicle0.00%Emergency Vehicles0.01%Flooding0.03%Grass Fire0.00%Interstate Shooting0.09%Jack-Knife Tractor Trailer6.06%MultiVehicle Crash0.01%Off Ramp Backup1.99%Other0.05%Oversize Load0.28%Overturned Vehicle0.31%PD/Med/Fire Activity0.02%Police Activity0.02%PSA0.03%Rest Area1.38%Road Work - Emergency4.77%Road Work - Scheduled2.56%Single Vehicle CrashReporting Period: January 1, 2020 to December 31, 2020 22January February March April May June July August SeptemberAbandoned Vehicle264 242 237 159 228 244 297 274 236Amber Alert 2 2 0 0 0 1 1 0 0Congestion 0 0 0 0 0 0 0 22 6Daily Log 0 0 0 0 0 0 0 3 0Debris on Roadway115 103 189 178 202 165 161 124 131Disabled Vehicle1,151 1,112 1,110 883 993 1,141 1,133 975 959Emergency Vehicles0 0 0 0 0 0 0 1 0Flooding 0 0 0 0 0 0 0 0 0Grass Fire 0 0 1 0 0 1 1 0 0Interstate Shooting0 0 0 0 0 0 0 0 0Jack-Knife Tractor Trailer0 1 5 1 0 1 1 2 5MultiVehicle Crash135 129 99 44 67 84 117 133 109Off Ramp Backup0 0 0 0 0 0 0 1 1Other 46 31 45 42 43 43 43 43 41Oversize Load 0 0 1 0 10 0 0 0 0Overturned Vehicle7 3 2 0 3 6 9 7 2PD/Med/Fire Activity3 2 5 5 5 7 11 5 8Police Activity 0 0 0 0 0 0 0 0 1PSA 0 0 0 0 0 0 0 2 0Rest Area 0 0 0 0 0 0 2 1 1October23220014892300001170044067003Event Types for All EventsJanuary February March April May June July August SeptemberRoad Work - Emergency55 70 45 27 22 12 10 14 11Road Work - Scheduled49 31 81 67 146 87 65 130 129Single Vehicle Crash45 61 47 34 40 31 31 74 33Special Event 6 4 28 59 35 34 31 28 31Test Incident 0 1 1 0 1 0 0 28 7Unknown 1 2 0 0 1 1 0 0 1Vehicle Fire 6 6 12 5 6 14 5 15 9Visibility 0 0 0 0 0 0 0 0 0Weather 8 17 12 7 4 6 6 3 6Wrong Way Driver0 0 0 0 0 0 0 2 0Total 1,893 1,817 1,920 1,511 1,806 1,878 1,924 1,887 1,727October158250391060601,735Reporting Period: January 1, 2020 to December 31, 2020Incidents by Detection Source5.4%HELP Operator0.0%KNOX SO0.2%Knoxville Police0.0%Other Police0.0%TDOT Region 1 Maintenance7.5%TDOT Traffic ManagmentCenters0.0%THP Dispatch0.0%THP Local86.8%TMC Operator0.0%WazeReporting Period: January 1, 2020 to December 31, 2020 25January February March April May June July August SeptemberOctoberHELP Operator0 0 0 0 0 0 0 29 9 2KNOX SO 0 0 0 0 0 0 0 0 0 0Knoxville Police0 0 0 0 0 0 0 0 0 0Other Police 0 0 0 0 0 0 0 0 0 0TDOT Region 1 Maintenance0 0 0 0 0 0 0 6 3 0TDOT Traffic Managment Centers247 173 250 142 153 243 214 66 49 56THP Dispatch 0 0 0 0 0 0 0 0 0 0THP Local 0 0 0 0 0 0 0 0 0 0TMC Operator 1,646 1,644 1,670 1,369 1,653 1,635 1,710 1,784 1,665 1,677Waze 0 0 0 0 0 0 0 2 1 0Total 1,893 1,817 1,920 1,511 1,806 1,878 1,924 1,887 1,727 1,735Notifier AgencyReporting Period: January 1, 2020 to December 31, 2020Percentage of Activity Types for HELP Truck Activities in Current Year0.3%Abandoned0.6%Absorbent0.0%Assist Maint13.3%Blocked Ln/Traf Ctrl0.3%Called Wrecker10.7%Change Tire0.0%Comment Card0.0%Deploy Cones3.0%Directions0.1%Extinguish Fire0.2%First Aid1.3%Fluids2.0%Jump Start8.0%Mechanical0.1%No Service-Abandon18.4%No Service-Occupied0.6%Notified Law0.1%Notified TDOT7.5%Other0.3%Phone Call4.6%Relocate Vehicle9.7%Remove Debris0.5%Secure Load6.2%Supply Fuel12.0%Tag Abandoned0.1%Transported0.1%Unable to Locate0.0%Welfare Check0.0%Wrecker TowedReporting Period: January 1, 2020 to December 31, 2020 27January February March April May June July August SeptemberAbandoned 0 0 0 0 0 0 0 41 8Absorbent 5 4 4 8 13 12 10 9 7Assist Maint 0 0 0 0 0 0 0 0 1Blocked Ln/Traf Ctrl178 223 145 115 154 154 167 155 176Called Wrecker3 5 3 2 4 6 2 7 1Change Tire 148 169 113 98 146 172 165 142 153Comment Card 0 0 0 0 0 0 1 0 0Deploy Cones 0 0 0 0 0 0 0 0 0Directions 56 46 38 36 36 45 41 26 42Extinguish Fire 0 1 1 3 0 1 4 3 1First Aid 1 5 2 1 1 1 5 6 3Fluids 12 16 15 11 10 32 26 18 23Activity Types  for All ActivitiesJanuary February March April May June July August SeptemberJump Start 35 34 23 24 14 22 24 24 19Mechanical 107 125 100 73 110 117 113 111 99No Service-Abandon0 0 1 0 0 0 1 1 1No Service-Occupied283 252 283 227 244 275 233 241 208Notified Law 10 5 10 4 6 4 13 9 12Notified TDOT 1 0 2 0 1 1 2 1 0Other 112 92 83 68 97 126 140 108 105Phone Call 4 1 5 3 3 4 4 9 9Relocate Vehicle77 77 48 32 49 51 65 65 68Remove Debris 118 104 107 116 147 136 141 135 131Secure Load 5 5 8 6 2 8 6 13 3Supply Fuel 116 114 69 62 58 69 63 85 88Tag Abandoned189 167 164 99 146 150 174 155 160January February March April May June July August SeptemberTransported 4 6 3 0 2 1 0 0 0Unable to Locate0 1 0 0 0 0 0 4 3Welfare Check 0 0 0 0 0 0 0 1 0Wrecker Towed0 0 0 0 0 0 0 0 0Total 1,464 1,452 1,227 988 1,243 1,387 1,400 1,369 1,321Reporting Period: January 1, 2020 to December 31, 2020August SeptemberOctober NovemberDecember51.54.389.32,858157.792.412.339331.448.24.815540.40.9339.510,86534.20.9296.39,483Total Messages PostedAvg Messages Per SignAvg Post Time (hr)Avg % ON TimeDMS Duration31Reporting Period: January 1, 2020 to December 31, 2020

Annual Performance Measures Report, Reporting Period January 1, 2020 to December 31, 2020, Region 1

https://digitalcommons.memphis.edu/cgi/viewcontent.cgi?article=1013&context=govpubs-tn-dept-transportation-smartway-report

Annual Performance Measures Report, Reporting Period January 1, 2020 to December 31, 2020, Region 1

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