Al-Gharibi, Mansoor

Salzman, Scott

Warren, Matthew

Yeoh, William

English

AIS Electronic Library (AISeL)

Association for Information Systems AIS Electronic Library (AISeL) DIGIT 2022 Proceedings Diffusion Interest Group In Information Technology 2022 Critical Success Factors for Implementation of Cloud Computing in Government Mansoor Al-Gharibi William Yeoh Matthew Warren Scott Salzman Follow this and additional works at: https://aisel.aisnet.org/digit2022 This material is brought to you by the Diffusion Interest Group In Information Technology at AIS Electronic Library (AISeL). It has been accepted for inclusion in DIGIT 2022 Proceedings by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org.  Critical Success Factors for G-Cloud Implementation    Proceedings of the Twenty-seventh DIGIT Workshop, Copenhagen, Denmark, December 2022 1  Critical Success Factors for Implementation of Cloud Computing in Government Research-in-Progress Paper  Mansoor Al-Gharibi RMIT University 360 Swanston St, Melbourne, VIC  3000 Australia S3863457@student.rmit.edu.au  William Yeoh Deakin University 70 Elgar Road, Burwood, VIC 3125 Australia  william.yeoh@deakin.edu.au  Matthew Warren RMIT University 360 Swanston St, Melbourne, VIC  3000 Australia matthew.warren2@rmit.edu.au Scott Salzman Deakin University 70 Elgar Road, Burwood, VIC 3125 Australia  scott.salzman@deakin.edu.au     Abstract Cloud computing reduces the cost of IT infrastructure in the public sector and addresses the inefficiency of the government IT environment. However, the implementation of cloud computing in government (G -cloud) is a complex and resourceful endeavor. While there are a plethora of studies on success factors influencing the general information systems implementation, there is a lack of focused research on G-cloud success. Therefore, this research aims to identify the critical success factors (CSFs) for implementing cloud computing in government. A research framework comprising a set of CSFs and success criteria was developed from the literature and validated through a questionnaire survey. Data were collected from 152 government employees and analyzed using statistical methods. This research revealed 13 CSFs across technological, process, and organizational dimensions. This study represents the first rigorously researched step towards understanding the CSFs that affect the implementation of cloud computing in government. The various research findings and outcomes extend current theories and allow governments to identify and focus their scarce resources on those CSF areas. The research is useful for governments, policymakers as well as business support communities engaged with G-cloud initiatives.  Keywords:  Critical Success factors, cloud computing, government, survey  

Critical Success Factors for Implementation of Cloud Computing in Government

https://aisel.aisnet.org/cgi/viewcontent.cgi?article=1010&context=digit2022

Critical Success Factors for Implementation of Cloud Computing in Government

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