The free flow of information has been accelerated by the rapid development of
social media technology. There has been a significant social and psychological
impact on the population due to the outbreak of Coronavirus disease (COVID-19).
The COVID-19 pandemic is one of the current events being discussed on social
media platforms. In order to safeguard societies from this pandemic, studying
people's emotions on social media is crucial. As a result of their particular
characteristics, sentiment analysis of texts like tweets remains challenging.
Sentiment analysis is a powerful text analysis tool. It automatically detects
and analyzes opinions and emotions from unstructured data. Texts from a wide
range of sources are examined by a sentiment analysis tool, which extracts
meaning from them, including emails, surveys, reviews, social media posts, and
web articles. To evaluate sentiments, natural language processing (NLP) and
machine learning techniques are used, which assign weights to entities, topics,
themes, and categories in sentences or phrases. Machine learning tools learn
how to detect sentiment without human intervention by examining examples of
emotions in text. In a pandemic situation, analyzing social media texts to
uncover sentimental trends can be very helpful in gaining a better
understanding of society's needs and predicting future trends. We intend to
study society's perception of the COVID-19 pandemic through social media using
state-of-the-art BERT and Deep CNN models. The superiority of BERT models over
other deep models in sentiment analysis is evident and can be concluded from
the comparison of the various research studies mentioned in this article.Comment: 20 pages, 5 figure