Market Offer For IKOR GMBH: Development of a business analysis to assess the usefulness of the Scaled Agile Framework for insurance companies

Abstract

Internship Report presented as the partial requirement for obtaining a Master's degree in Information Management, specialization in Information Systems and Technologies ManagementIt has been known for years that agile methods have a major role to play in project management. Increasingly, frameworks for agile scaling are becoming more popular and widespread. The Scaled Agile Framework is one of them. It enjoys great popularity in many industries. Therefore, IKOR has considered that a market offer is needed that exactly fulfils this need for its customers. These are mainly insurance customers, who are still a few years behind the digital transformation compared to other industries. In order to create a solution for this, IKOR decided that a market offer was needed that assessed whether SAFe was a useful framework for the insurance company to adopt and provided an assessment of how far along the insurance company was in adopting SAFe. This internship report was prepared to fulfil and document this task. During the development of the market offer, SAFe, business analysis, and the implementation of workshops were dealt with from a theoretical as well as a practical point of view. The result was a business analysis in form of a questionnaire, a workshop concept for conducting the workshop with the client and a recommendation made to the client on the current status of his insurance. After the exemplary implementation, the procedure and the results were evaluated and classified by experts. They gave additional advice on how to use and expand the market offer

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