College of Engineering and Technology, University of Dar es Salaam.
Abstract
This paper reports on a research project conducted with an objective of identifying and assessing various approaches used by different computer users (Management, System Administrators and end users) in Tanzania to combat computer viruses (CVs), and to assess users' awareness level on CVs. Specifically, the study aimed at assessing the awareness level on CVs to the Tanzanian business community; analyze the socio -economic impact caused by CVs in Tanzania and; assess existing methods, capacity and limitations on controlling CVs in Tanzania. Data was collected using both questionnaires and interview from financial institutions such as NBC and BOT, and telecommunications sector such as TTCL and VODACOM. Other institutions where data was collected included the higher learning institutions such as UDSM, DIT & IFM, Government institutions such as the Government Chemist, and COSTECH and Non-governmental institutions such as REPOA and ESRF. After data analysis, it was found out that majority of the surveyed organisations were aware of CVs and about half of them employ client-server technique to successfully deal with the threat. These organisations spend between US$ 12,000 to 40,000 per year to deal with CVs. This cost is mainly for paying licence fees for anti-viruses and for data back-ups. Some organisations rely on pirated anti-virus which are unreliable and in most cases lead to disasters and losses of data and production time. It was concluded that CVs control should be given the highest priority to all JCT users. Also a policy on CVs should be well written and be instituted. Knowledge exchange on Anti-viruses' configuration should be enhanced among System Administrators within Tanzania. CVs control training should be done frequently to all workers. The use of an inert operating system such as Linux to control the spread of CVs should be promoted for use in workstations and for newly established organizations. Budget for CVs control should be considered at early stages
