Diffusion approximation for retrial queue with collisions and non-persistent customers

Abstract

This paper is devoted to the analysis of retrial queue with an arbitrary distribution of service times, collisions, and non-persistent customers. Our aim is to investigate the number of customers in the orbit of the system. To this end, we use the asymptotic-diffusion method to build a diffusion approximation for the steady-state distribution of the number of customers in the orbit

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