Universidade de São Paulo. Faculdade de Economia, Administração e Contabilidade
Abstract
Purpose – Collaboration and operational capabilities are two strengths for managing supply chains to achieveoperational performance. In this context, this study aims to analyze the mediating effect of operationalcapabilities on the relationship between collaborative supply chain management and operational performance.Design/methodology/approach – The study design consisted of a theoretical framework to estimate themediation paths by latent variable structural modeling methods. A survey of 138 respondents from Braziliancapital goods companies was conducted.Findings – The study revealed that operational capabilities partially mediate the relationship betweencollaborative supply chain management and operational performance. The findings provide importantguidance for managers to strengthen the relationship with suppliers to continuously improve operationalcapability.Research limitations/implications – As the sample size was made up of 138 respondents, it wasimpossible to revalidate the theoretical–empirical model. New data need to be collected to re-evaluate thestructural model and expand them to other economic segments.Practical implications – By examining the theoretical insights and empirical findings, the study expandedknowledge about collaborative management and the understanding of the importance of operationalcapabilities in the relationship between collaborative management and operational performance formanagement practices.Originality/value – The study developed a theoretical–empirical measurement model, reliable andstatistically validated, to test the mediating effect of operational capabilities in the relationship betweencollaborative management and operational performance
