Analisis Penerapan Layanan Pendaftaran Nomor Pokok Wajib Pajak Orang Pribadi secara E-registration (Studi pada Kantor Pelayanan Pajak Pratama Surabaya Wonocolo)

Abstract

This research aims to know and describe the process of implementation and the result of implementation individual taxpayer identification number registration service with e-registration that is done by pratama surabaya tax service office.The kind of research that was used a descriptive. The results of the research have been process of implementation individual taxpayer identification number registration service through e-registration by pratama surabaya tax service office has been good and match with SE-20/PJ/2013. It is proved with increasing the taxpayer and the user electronic registration service with e-registration each years with the contribution realization increase each years. Obstacles that arose from the implementation of this program are user's are depended to the system and connecting of internet, the number of human resources and the level of understanding about taxpayer while supporter factor come from surabaya government, the citizens awareness and time efficiency that is nedeed