Pentingnya Kepemimpinan Visioner dalam Menunjang Penyelengaraan Akuntabilitas Pelayanan Publik

Abstract

: This study describes the implementation of visionary leadership and public service accountability. Whether or not that happens visionary leadership in supporting the accountability of public services can be seen in people's satisfaction in getting services. The research was held at the District Office Lowokwaru Malang East Java that directly involve the employees in the sample to be the respondent to provide information via questionnaire. In addition, the study included the type of basic research using quantitative descriptive research methods. Instrument research using observation, documentation, and distribution of questionnaires by selecting respondents from several employees at the District Office Lowokwaru Malang. Once the research is completed and data analysis achieve the end result, the authors concluded that that (1) Visionary Leadership in Malang District Office Lowokwaru Plays Very Good. (2) The Public Service Accountability Lowokwaru District Office also held a good line with a clear flow of existing such service and filing procedures or apply for your correspondence as described in the previous chapter. (3) On the whole, it can be said that the combination of visionary leadership and accountability of public services organization in the District Office Lowokwaru Malang lasted Very good as expected with by the service providers (government / officers in this instance) with the right to obtain services (community). (4) Visionary Leadership in government is good, so the implementation of the accountability of public service was performing well. And (5) accountability of public service in this instance, so it can be said that the visionary leadership of any kind. Or in other words, public services performing well in this instance due to the visionary leadership that also happen well. Keywords: Visionary Leadership, Public Service