Predicting intentions to continue using travel apps in the post COVID-19 crisis

Abstract

In the era of information technology and the Internet, travel apps have become a significant element influencing modern travel behavior. However, research in this context remains limited in the tourism literature. This paper aimed to investigate the factors that influence intentions to continue using travel apps in the post-COVID-19 crisis in Algeria. A convenience sample of 380 Algerian tourists was surveyed, and a total of 244 questionnaires were collected over three months. The method used to test the proposed hypotheses empirically was the multiple regression analysis using SPSS 26. Results showed that attitude, perceived behavior control (PBC), degree of satisfaction, and trust had significant positive effects on tourists\u27 intentions to continue using travel apps in the Post COVID-19 pandemic. This paper presents a theoretical contribution and affords practical recommendations relevant to academics and hospitality practitioners