Offline Evaluation via Human Preference Judgments: A Dueling Bandits Problem

Abstract

The dramatic improvements in core information retrieval tasks engendered by neural rankers create a need for novel evaluation methods. If every ranker returns highly relevant items in the top ranks, it becomes difficult to recognize meaningful differences between them and to build reusable test collections. Several recent papers explore pairwise preference judgments as an alternative to traditional graded relevance assessments. Rather than viewing items one at a time, assessors view items side-by-side and indicate the one that provides the better response to a query, allowing fine-grained distinctions. If we employ preference judgments to identify the probably best items for each query, we can measure rankers by their ability to place these items as high as possible. I frame the problem of finding best items as a dueling bandits problem. While many papers explore dueling bandits for online ranker evaluation via interleaving, they have not been considered as a framework for offline evaluation via human preference judgments. I review the literature for possible solutions. For human preference judgments, any usable algorithm must tolerate ties since two items may appear nearly equal to assessors. It must minimize the number of judgments required for any specific pair since each such comparison requires an independent assessor. Since the theoretical guarantees provided by most algorithms depend on assumptions that are not satisfied by human preference judgments, I simulate selected algorithms on representative test cases to provide insight into their practical utility. In contrast to the previous paper presented at SIGIR 2022 [87], I include more theoretical analysis and experimental results in this work. Based on the simulations, two algorithms stand out for their potential. I proceed with the method of Clarke et al. [20], and the simulations suggest modifications to further improve its performance. Using the modified algorithm, over 10,000 preference judgments for pools derived from submissions to the TREC 2021 Deep Learning Track are collected, confirming its suitability. We test the idea of best-item evaluation and suggest ideas for further theoretical and practical progress

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