The World Health Organization (WHO) advocates for a "responsive" healthcare system that
meets people's needs by maintaining patient-centeredness. This is achieved by keeping in
perspective patient's values and preferences in the delivery of care. In Malta, the Ministry of
Health's Pharmacy of Your Choice (POYC) is the distribution arm for chronic medications
through private community pharmacies for free on the national health system. POYC unit
strives to offering quality pharmaceutical service through ensuring entitlement and Good
Distribution practices of medicinal products.peer-reviewe
