e-Commerce Ontology Web (e-COW)

Abstract

The objective of "e-Commerce Ontology Web" (e-COW) is to implement the ontology concept and semantic web in knowledge management to improve business operation in organization. Generally, current problem of e-commerce system is searching information is very difficult and sometimes may miss relevant information especially details for certain products. Furthermore, human browsing and reading required to extract relevant information from information sources. The semantic web deals with important application areas such as knowledge management and electronic commerce (both B2C and B2B). It may help to overcome many of the current bottlenecks in these areas. In feasibility study, it helps author in identifying the framework of semantic web and ontology development process. The important feature ofthe e-COW is retrieving information based on the class and attributes of data intree views, and advance search using ontology agents. Inaddition the system will display products details in meaningful and organized which can help users to understand easily. With development of many knowledge management systems today, it shows that the knowledge management is very important especially to organization. As a result, we know ontology has become important concept in knowledge management especially for managing and organizing information and data

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