E-participation refers to the process of engaging citizens and stakeholders in policy and decision-making process to make public administration participatory and transparent. This chapter explores the main drivers behind the introduction of an e-participation practice in Scotland called We asked, you said, we did, and assesses its effectiveness. The combination of documentary analysis of Scottish public sector reform reports and a series of in-depth interviews reveals that the so-called Scottish Approach to policy-making has strongly influenced the adoption and use of We asked, you said, we did. The practice has contributed to the way the Scottish Government works in collaboration with stakeholders and citizens in designing and revising policy and has fostered the co-production of solutions to public policy problems. However, the Scottish Government need to utilize it at the ‘right’ time and on appropriate issues so that it can make a real difference to policy outcomes
