Gonzalez, Alexis

Ionescu, Ramona

Koch, Hope

English

AIS Electronic Library (AISeL)

Association for Information Systems AIS Electronic Library (AISeL) ICIS 2022 TREOs TREO Papers 12-12-2022 IT Governance and crisis-driven organizational realignment Ramona Ionescu Baylor University, ramona_ionescu2@baylor.edu Alexis Gonzalez Baylor University, alexis_sanchezgonza1@baylor.edu Hope Koch Baylor University, hope_koch@baylor.edu Follow this and additional works at: https://aisel.aisnet.org/treos_icis2022 Recommended Citation Ionescu, Ramona; Gonzalez, Alexis; and Koch, Hope, "IT Governance and crisis-driven organizational realignment" (2022). ICIS 2022 TREOs. 27. https://aisel.aisnet.org/treos_icis2022/27 This material is brought to you by the TREO Papers at AIS Electronic Library (AISeL). It has been accepted for inclusion in ICIS 2022 TREOs by an authorized administrator of AIS Electronic Library (AISeL). For more information, please contact elibrary@aisnet.org. TREO Technology, Research, Education, Opinion Presentation at TREO Talks in conjunction with the 43rd International Conference on Information Systems, ICIS 2022 TREO Talks are not peer-reviewed and not a formal part of the ICIS 2022 Proceedings All TREO Talks are available in the TREO Talks section of the AIS e-Library IT Governance and crisis-driven organizational realignment A Longitudinal Study Ramona Ionescu ramona_ionescu2@baylor.edu, Alexis Sanchez Gonzalez alexis_sanchezgonza1@baylor.edu, Hope Koch hope_koch@baylor.edu   Prior literature suggests that traditional IT departments are bureaucratic and not innovative and that business managers do not find them helpful (Haffke et al., 2017). Nevertheless, most employees’ and businesses’ experiences during the COVID-19 pandemic indicated that IT departments stepped up and quickly helped firms survive the early stages of the crisis (Mandviwalla et al., 2021). IT departments helped firms transition their workforces to home, served customers remotely, and developed innovative, entrepreneurial business models. Our qualitative research aims to understand why IT departments, often seen as a burden to managers of business units, could step up during the COVID-19 crisis. Furthermore, we aim to uncover the changes to IT governance and their long-term implications.   Our longitudinal study, spanning ten years, will study the evolving role of the IT department of a US organization. We will investigate how strategies, power, structure, and systems are modified to form a new organizational alignment (Tushman & Romanelli, 1985). As a theoretical lens, we will use the punctuated equilibrium theory to look at the organization’s deep structure, convergent period, crisis impact, reorientation, and recreation period (Eldredge & Gould, 1971). Convergent periods are relatively long-time spans made of incremental changes punctuated by crisis-driven reorientations. Given the nature of our data, we will be able to leverage the punctuated equilibrium theory to gain insights into these incremental changes and crisis-driven reorientations. Our research will investigate the IT department’s changes for more than seven years before the crisis, the impact of the pandemic and how the IT governance altered, and finally, the reorientation and recreation periods of how the organization went through a realignment process.      References Eldredge, N., & Gould, S. (1971). Punctuated Equilibria: An Alternative to Phyletic Gradualism. In Models in Paleobiology (Vol. 82, pp. 82–115). Haffke, I., Kalgovas, B., & Benlian, A. (2017). Options for Transforming the IT Function Using Bimodal IT. MIS Quarterly Executive, 16, 101–120. Mandviwalla, M., Desai, D., Descano, L., Dignan, L., Kearns, C., & Sankaran, R. (2021). Guest Editorial: An industry perspective on major post-pandemic issues. MIS Quarterly Executive, 20(1), 9. Tushman, M. L., & Romanelli, E. (1985). ORGANIZATIONAL EVOLUTION: A metamorphosis model of convergence and reorientation. 53.  

IT Governance and crisis-driven organizational realignment

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IT Governance and crisis-driven organizational realignment

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